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41
CompanyProfile
DRG
Telemarketing Inc.
ISO/MLS contact:
Alyssa Mogensen
Chief Operating Officer-Vice President
Phone: 800-998-8707, ext. 105
Fax: 845-362-8733
E-mail: amogensen@drgtelemarketing.com
Company address:
Pomona Professional Building
972 Route 45, Suite 201
Pomona, NY 10970
Phone: 800-998-8707
Fax: 845-362-8733
Web site: www.drgtelemarketing.com
ISO/MLS benefits:
• Guaranteed lead generation
• Guaranteed appointment setting
• Speedy start-up
• Personal service
• Privately owned company
Good deeds,
good leads, good name
When Alyssa Mogensen
left DRG Telemarketing
Inc. in
the late 1990s, she
remained on good terms with her
former DRG colleagues, but no one
predicted she would return in just
four years as co-owner. But she did.
After working for DRG from 1997
to 1999, Mogensen joined one of
its competitors. However, she soon
decided to launch her own telemarketing
business because she wanted
to be at the helm of a company that
treated its employees and clients
as they "wish to be treated, as they
should be treated," she said.
Mogensen envisioned running a telemarketing
boutique business much
like DRG. In fact, she visualized
a place exactly like DRG. She thus
realized her belief in the company
was so strong that she was willing
to invest in it. So, she proposed
to DRG's owner, David Rosen,
that they own and operate DRG as
partners.
Rosen accepted Mogensen's offer,
and they have been jointly running
DRG since 2003. Mogensen is Chief
Operating Officer-Vice President;
Rosen is President.
Personal involvement
DRG is celebrating its 11th year of
specializing in outbound businessto-consumer
and business-to-business
telemarketing services for large
and small enterprises. The company
has over 200 telemarketing reps, and
its executive team has more than 50
years of combined industry experience,
Mogensen said.
DRG has been providing telemarketing
services to the payments industry
for approximately 12 months.
The company specializes in appointment
setting and lead generation for
the financial, medical, insurance and
home improvement sectors. "We can
provide every facet of the telemarketing
campaign from list to final
reporting," Mogensen said.
Privately held since 1988, DRG is run
by management who are personally
involved in day-to-day operations.
"In publicly owned companies, the
higher ups are more removed from
call centers," Mogensen said. "We
are here every day."
The owners know what their employees
face day to day because they are
on the front lines and choose to
remain there.
The fact that DRG is privately owned
also gives Mogensen and Rosen freedom
to serve clients how they see fit.
They do not have to justify their
bottom line, stock options or quarterly
reports to corporate bigwigs.
"No one is telling us what to do,"
Mogensen said.
DRG's mission is to grow by helping
companies achieve their financial
goals while also fostering a positive
reputation for itself and its clients.
Mogensen noted that it can be scary
for smaller merchants to put their
trust and money in a third party.