Introduction to HCAHPS Survey Training

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Introduction to HCAHPS Survey Training HCAHPS and Hospital VBP (Briefly) • HCAHPS comprises 30% of Hospital VBP Total Performance Score (TPS) in FY 2014 & FY 2015 – FY 2014 Baseline Period: April 2010 – December 2010 – FY 2014 Performance Period: April 2012 - December 2012 March 2013 18
Introduction to HCAHPS Survey Training Composition of HCAHPS Survey HCAHPS contains 32 items: • Items 1-25: Core of HCAHPS – Beginning of survey; do not alter; keep together • 21 substantive questions – Includes the 3 new Care Transition questions • 4 “screener” items • Items 26-32: “About You” – Place later; keep together; do not alter March 2013 19
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Introduction to HCAHPS Survey Training

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