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Introduction to HCAHPS Survey Training

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<strong>Introduction</strong> <strong>to</strong> <strong>HCAHPS</strong> <strong>Survey</strong> <strong>Training</strong><br />

Welcome!<br />

In the <strong>HCAHPS</strong> training sessions, we will:<br />

• Explain purpose and use of <strong>HCAHPS</strong> survey<br />

• Provide instruction on managing the survey<br />

• Discuss modes of survey administration<br />

• Instruct on sampling, data preparation, data<br />

submission and public reporting<br />

• Review Oversight and Quality Checks Activities<br />

• Identify key aspects of Hospital Value-Based<br />

Purchasing (Hospital VBP)<br />

March 2013<br />

2

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