Introduction to HCAHPS Survey Training

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Introduction to HCAHPS Survey Training Example of HCAHPS Survey Items: “Your Care From Nurses” March 2013 20
Introduction to HCAHPS Survey Training HCAHPS Content: Seven Composites 1. Communication with nurses 2. Communication with doctors 3. Responsiveness of hospital staff 4. Pain management 5. Communication about medicines 6. Discharge information 7. Care Transition March 2013 21
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