NSPRA's Communication Audit Report - Harford County Public ...
NSPRA's Communication Audit Report - Harford County Public ...
NSPRA's Communication Audit Report - Harford County Public ...
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NSPRA <strong>Communication</strong> <strong>Audit</strong><br />
<strong>Harford</strong> <strong>County</strong> <strong>Public</strong> Schools<br />
Focus Group Discussion Questions<br />
1. What do you consider to be the strengths of the <strong>Harford</strong> <strong>County</strong> <strong>Public</strong> Schools?<br />
• Are there areas that could be improved?<br />
2. How would you describe the school system’s current image in the community?<br />
• Should the district consider updating or changing the current logo?<br />
3. Where do you get most of your news and information about the schools and the district?<br />
• If you have questions or want specific information about the schools, where or to<br />
whom do you go first to find it? Are staff members responsive to your needs?<br />
• Is information easy to find and access?<br />
• How would you prefer to receive information?<br />
4. From your perspective, in the area of communication, what does the district do well?<br />
• Where does it need to improve?<br />
• What information would you like to receive from the district or schools that you don’t<br />
get at this time?<br />
5. I have some district publications here (display samples of selected pubs). Have you seen<br />
them?<br />
• Are they effective in delivering information to you?<br />
• How can they be improved?<br />
Do you read your school newsletter? Does it provide the information you need about your<br />
child’s school?<br />
• Do you prefer to receive a print newsletter or e-newsletter from your child’s school?<br />
• How often would you like to receive the newsletter?<br />
• How many of you have logged in to the eSchoolnewsletter service offered at some<br />
schools? Is this an effective way to get information to you?<br />
6. Have you visited the district’s web site? Is it helpful and informative?<br />
• Is it easy to find the information you are looking for?<br />
• What would make it more useful to you as a primary source of information?<br />
• How could it be improved?<br />
7. (For staff) As an employee, is the information you need communicated to you in a timely<br />
manner so that you can be effective in your job and as an ambassador for the schools?<br />
• Are current electronic communication vehicles such as (InfoWeb, ALERTNOW, etc.)<br />
effective in delivering information to you?<br />
• What additional information would you like to receive?<br />
• What’s the best way to communicate with you?<br />
NSPRA <strong>Communication</strong> <strong>Audit</strong> 101 <strong>Harford</strong> <strong>County</strong> <strong>Public</strong> Schools
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