KPMG Sourcing Advisory 3Q12 Global Pulse Survey - KPMG Institutes
KPMG Sourcing Advisory 3Q12 Global Pulse Survey - KPMG Institutes
KPMG Sourcing Advisory 3Q12 Global Pulse Survey - KPMG Institutes
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
<strong>3Q12</strong> <strong>Global</strong> <strong>Pulse</strong> <strong>Survey</strong> | Market Conditions<br />
Service providers polled, similar to <strong>KPMG</strong> firms’<br />
sourcing advisors, cited IT as the strongest functional<br />
area of market demand. Sixty-four percent of providers<br />
polled, up nine percent from last quarter, identified IT as<br />
the top area of demand (see Figure 8). Next was FAO<br />
at 36 percent. <strong>KPMG</strong> recently participated in a webcast<br />
with HfS Research analyzing FAO market trends. A<br />
replay of this webcast is available for review to gain<br />
greater insights into evolving trends in the global FAO<br />
market. The third highest cited category was bundled<br />
business process and IT deals followed by vertical<br />
industry-specific services, a new category added last<br />
quarter.<br />
Figure 8 | Service Providers: Top Functional Areas of Demand<br />
18 Shared Services and Outsourcing <strong>Advisory</strong> / <strong>KPMG</strong> <strong>Sourcing</strong> <strong>Advisory</strong> <strong>3Q12</strong> <strong>Global</strong> <strong>Pulse</strong> <strong>Survey</strong> / October 2012<br />
© 2012 <strong>KPMG</strong> International Cooperative (“<strong>KPMG</strong> International”). <strong>KPMG</strong> International provides no client services<br />
and is a Swiss entity with which the independent member firms of the <strong>KPMG</strong> network are affiliated.