SurePOS 500/600 Series Installation and Operation Guide

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Keyboard integration tray mounting for compact cash drawer 

The compact-size keyboard integration tray can only be mounted on a compact-size 

cash drawer without a printer. The compact cash drawer can accommodate a 

keyboard and a distributed character display or an APA display. A printer can not be 

placed on the compact-size keyboard integration tray. 

Figure 56. Compact cash drawer with keyboard integration tray 

Compact cash drawer 

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Chapter 5. Mounting and setting up the SurePOS 500/600 75


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Start here: 

1. Remove the rear cover on the cash drawer. While pressing in on the two 

buttons located on the sides of the cash drawer, pull back on the rear cover 

back to remove it. Discard this rear cover. A new rear cover is used for the 

keyboard-integration kit installation. 

2. Place the integration tray ▌A▐ on the cash drawer and secure it to the cash 

drawer with four screws ▌B▐ as shown in Figure 57. 

F 

E 

D 

C 

B 

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A 

Figure 57. Installing the keyboard integration tray on a cash drawer 

3. Place the plastic insulator plate ▌C▐ on the integration tray while aligning the 

four screw holes on the insulator plate with the four screw holes on the 

keyboard integration tray. 

4. Attach mounting plate ▌D▐ to the keyboard integration tray with four plastic 

washers and screws. 

5. Attach fence ▌E▐ to the integration tray with six screws. 

76 SurePOS 500/600 Series Installation and Operation Guide


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6. Prepare the SurePOS 500/600 to mount to the keyboard integration tray, 

perform the following steps: 

a. Remove the SurePOS 500/600 base cover by lifting up at the arrow 

located at rear of the cover. While rotating the rear of the cover upward, 

slide the cover toward the rear until it is free, as shown in Figure 11 on 

page 20. 

Attention: The SurePOS 500/600 is top-heavy and may fall forward if it 

is not attached to a base foot, countertop, or integration tray. To prevent 

this, tilt the operator display to its rearmost position. 

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b. Remove the power supply (see “Power supply removal” on page 37). 

Notes: 

1) If you are routing cables underneath the counter, route them through 

the cable access hole in the counter. 

2) If you are routing cables on top of the counter, route them out the back 

of the system under the power supply bracket. Lay them flat along the 

countertop. 

c. Remove the base foot from the base mount by removing screws ▌A▐ and 

▌B▐. 



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A 

B 

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Figure 58. Removing the base foot from the SurePOS 500/600 



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7. To attach the SurePOS 500/600 to the mounting plate on the compact cash 

drawer, perform the following steps: 

B 

C 

A 

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Figure 59. Installing the SurePOS 500/600 on the compact cash drawer 

a. Loosely attach two base bracket screws ▌A▐ on the mounting plate. These 

screws are used to support the SurePOS 500/600 while securing it to the 

mounting plate as show in Figure 59. 

b. Position the two base bracket interlocking keyholes ▌B▐ over the two base 

bracket screws ▌A▐. Set the SurePOS 500/600 on two base bracket screws 

and slide back until they are locked into the keyholes. Tighten the two base 

bracket screws. 

c. Attach and tighten the other two base bracket screws ▌C▐ as show in 

Figure 59. 



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8. Install the keyboard Y-cable. See Figure 60 for callout locations: 

A 

B 

D 

C 

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Figure 60. Installing the keyboard Y-cable 

a. Route the Y-cable ▌A▐ and connect to the SurePOS 500/600 front 

connector panel keyboard/mouse connector. See “Connecting cables to the 

front panel” on page 85 for location. 

b. Attach the self-adhesive cable clamp ▌B▐ at the location shown in 

Figure 60. Insert Y-cable into cable clamp and route the Y-cable toward the 

front-left of the display. 

9. Install filler panel ▌C▐ into slot ▌D▐ as shown in the exploded view in Figure 60. 

Make sure that the Y-cable is routed to the left of the filler panel post. 



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10. Install the keyboard. See Figure 61 for callout locations. 

D 

E 

B 

A 

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C 

Figure 61. Installing the keyboard onto the integration tray 

a. Attach keyboard cable ▌B▐ to Y-cable ▌C▐. 

b. Install keyboard filler panel ▌A▐ onto the integration tray while making sure 

that the keyboard filler panel post is inserted into the slot on the integration 

tray. 

c. Place keyboard ▌D▐ onto integration tray while pushing the excess 

keyboard cable back under the filler panel ▌A▐. 



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11. Prepare the distributed character display to be installed on an integration tray. 

a. Route the distributed character display cable through the mounting post 

(and post extension, if used) and plug the cable into the display, as shown 

in Figure 62. 

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Figure 62. Attaching the distributed character display cable 

b. Attach the character display top to its post by pressing the display down on 

the post until it snaps into place. 



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12. To install a distributed character display or an APA display, perform the 

following steps: 

A 

B 

F 

C 

D 

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E 

Figure 63. Installing the distributed character display onto the compact keyboard integration 

tray 

a. Route the distributed character display cable ▌F▐ through the hole behind 

mounting post ▌C▐ as show in Figure 63. You may need to lay the display 

on its side to connect the display cable to the system unit rear connector 

panel. 

b. Route the distributed character display cable to the rear connector panel, 

passing it under the power supply bar on the base, and plug it into the 

15-pin serial connector, as shown in Figure 67 on page 86. 

c. Attach the distributed character display ▌A▐ to the cash drawer mounting 

post ▌C▐ with two thumbscrews ▌B▐ and snap the entire unit into place at 

the rear of the tray. 

13. If you are Installing a 4820 SurePoint Solution, goto“Installing IBM 4820 

SurePoint Solution and other external video displays” on page 93. 

14. If you are installing other peripheral devices, connect the peripheral cables to 

the appropriate ports on the SurePOS 500/600 rear connector panel. Make the 

connections on the bottom row of the panel first and work upward. See 

“Connecting cables to the rear connector panel tailgate” on page 86. 

Notes: 

a. If you are routing the cables under the counter, route all cables (including 

the ac power cord) through the cable access hole. 



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b. If you are routing the cables on top of the counter, route all cables out the 

rear of the system under the power supply support bar. Lay the cables flat 

along the countertop. 

15. Use tie-wraps to secure cables to the integration tray. See Figure 102 on 

page 130 for more information. 

16. Route the ac power cord under the power supply support bar. 

17. Reinstall the power supply. 

Note: When replacing the power supply, make sure that the U-shaped ends of 

the power supply bracket are on the metal bar ▌B▐ in Figure 25 on 

page 38. Tighten the two captive power supply thumb screws. 

18. Plug the ac power cord ▌A▐ to the power supply as shown in Figure 64. 

19. Connect the power connector cable ▌B▐ to the power supply. 

A 

B 

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Figure 64. Location of power supply cords (top view of system) 

20. Replace the SurePOS 500/600 base cover. 

21. Install the new cash-drawer rear cover ▌D▐ onto the back of the cash drawer. 

Slide it over the two metal tabs ▌E▐ until it snaps into place. See Figure 63 on 

page 83 for locations. 

22. After your installation is complete, press the printer power switch under the 

printer cover to power on the printer. 

23. Switch ON the power to the SurePOS 500/600. Verify that the system is 

operating correctly by checking the indicator lights (LEDs) on the front of the 

touch screen. See “Power On LED verification” on page 61. 

24. Install your software. See “Chapter 10. Installing software and support” on 

page 137 for more information.

SurePOS 500/600 Series Installation and Operation Guide

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