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2010 Buyers Guide - Broadband Properties

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amenities residents expect today and into the future. When<br />

we talk to prospective residents, light bulbs go on when we<br />

mention that we have the Verizon FiOS product.<br />

Onsite Experience/Lessons Learned<br />

What was the biggest challenge?<br />

Glenn Hilley: Managing space allocations within the utility<br />

closets between the power company, cable TV company<br />

and Verizon.<br />

Aside from that, the biggest challenge<br />

was getting fiber down the pole<br />

line to the community. The property<br />

is a little way away from old-town Ellicott<br />

City, and we had to do some<br />

pole replacements and relocations to<br />

get the fiber there. The main feeder<br />

cables were on the other side of town,<br />

so we had to string some pretty<br />

lengthy distribution runs to get fiber<br />

to the property.<br />

What was the biggest success?<br />

Glenn Hilley: Despite the short time<br />

frame we had for getting the job done,<br />

we were able to give the property<br />

owner service when it was needed.<br />

When the first customers moved in,<br />

they were able to get FiOS, which is<br />

always a good thing for us.<br />

What would you say to owners who want<br />

to deploy a similar network? What<br />

issues should they consider before they<br />

get started?<br />

Glenn Hilley: Start partnering with your<br />

chosen service provider as early in<br />

the planning phase as possible. This<br />

allows for the greatest flexibility of<br />

designs and maximizes the number<br />

of available options.<br />

Come to us in the planning<br />

stages before construction starts. We<br />

have a lot more options if we can be<br />

involved when owners are still laying<br />

out their raceways and partitions. In<br />

some cases, we can help with how<br />

they’re going to do their wiring in<br />

the building, and maybe save them a<br />

couple of bucks by making sure we’re<br />

all on the same page. Get the process<br />

going as early as possible.<br />

What is the property manager’s perspective<br />

on this installation? Has it been a<br />

success? What has been the response<br />

from residents?<br />

John Cohan: Installation was completed<br />

prior to lease-up and prior to the<br />

property manager’s arrival on site. Since the opening, almost<br />

all residents have chosen Verizon as their provider,<br />

and we’ve received very positive feedback.<br />

Being able to offer these kinds of technology amenities<br />

is critical. Our resident profile at Oella Mill is a fairly young<br />

demographic that is just going to expect that the right amenities<br />

be there. We really sweated the details to make sure<br />

that we provided all the modern amenities residents would<br />

expect, including the technology amenities. BBP<br />

Think Forward. we do.<br />

www.blondertongue.com<br />

(800) 523-6049 ext. 555<br />

November/December 2009 | www.broadbandproperties.com | BROADBAND PROPERTIES | 31

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