Whitepaper IBM FSM - Cenit AG Systemhaus
Whitepaper IBM FSM - Cenit AG Systemhaus
Whitepaper IBM FSM - Cenit AG Systemhaus
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07/2010 | © cenit<br />
WhitepapeR<br />
fsM – application<br />
Management for ibM ecM<br />
IT Operations and Service Desk staff however are not interested in that broad and deep information<br />
about the ECM platform. They need to know if a critical situation occurs that requires immediate<br />
action, so they can follow the processes defined in their operational policies. Exactly this piece of<br />
information is what <strong>FSM</strong> will bring to their attention - in the central event consoles IT Operations<br />
and Service Desk are using.<br />
In general ESM tools can be fed with <strong>FSM</strong> events provided in a <strong>FSM</strong> logfile, which would be analyzed<br />
by the ESM tool‘s logfile adapter, or a predefined SNMP MIB shipped with <strong>FSM</strong>.<br />
For <strong>IBM</strong> Tivoli and HP OpenView <strong>FSM</strong> additionally provides direct event integration:<br />
• <strong>IBM</strong> Tivoli: Collection of <strong>FSM</strong> events via the JDBC / ODBC Connector of <strong>IBM</strong> Tivoli Monitoring<br />
V6.x‘s Universal Agent. Alternatively events can be sent directly to the <strong>IBM</strong> Tivoli Enterprise<br />
Console or <strong>IBM</strong> Tivoli Netcool/OMNIbus.<br />
• HP OpenView Operations: <strong>FSM</strong> provides an event forwarding via HP‘s Java API.<br />
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