Whitepaper IBM FSM - Cenit AG Systemhaus

More documents

Recommendations

Info

2.2. the solution 2.2.1 autoMating the daily opeRation of ibM ecM 07/2010 | © cenit WhitepapeR fsM – application Management for ibM ecM The answer to address this challenge is „IBM FileNet System Monitor“ (FSM) – a solution which allows customers to manage the IBM ECM components and their underlying infrastructure reliably and efficiently by automating routine work in the daily operation. FSM manages the various IBM ECM components as well as their underlying infrastructure, such as Database and J2EE Application Server or server and storage systems, and their overall interoperability to guarantee the availability of the IT service ECM from an end user perspective. So FSM does not only monitor the various components, but also the entire document management process chain. FSM does not only alert for current problems, but also allows identifying upcoming problems. Hence the ECM administrator is able to proactively intervene, before the LOB experience any outage of their mission-critical ECM system. Event forwarding from FSM to Enterprise Systems Management tools allows IT Operations and Service Desk personnel to monitor the ECM systems 24*7 using their standard management console. An ECM specific Knowledge Base supports in the analysis of problems and events, helping staff without deep knowledge of ECM applications to better assess problems. Predefined remote tasks allow starting / stopping of ECM systems or even entire environments without having the support personnel to know the proper sequence and syntax for starting / stopping and without giving them full administrative rights in ECM systems. Statistical information or adhoc health information can also be retrieved from the monitored systems. All tasks are secured by user privileges. The reporting engine of FSM allows analyzing historical events as well as statistic and performance data collected by FSM. The reports can be used e.g. to share status information with LOB management, to identify quality improvements (Problem Management) and to properly plan capacities (Capacity Management). The event data in the FSM event database can also be used by IT Service Management Tools for an enterprise-wide Service Level Reporting. Built in maintenance features, like an automated cleanout of old events or the elimination of duplicate information in the FSM event database help to reduce the maintenance efforts for FSM. 06
2.2.2 application ManageMent foR ibM filenet FSM provides out-of-the-box support for the following IBM FileNet applications: 07/2010 | © cenit WhitepapeR fsM – application Management for ibM ecM • IBM FileNet Image Manager: Image Services, ISRA, Web Services, HPII/MRII, Content Services • IBM FileNet Content Manager / Business Process Manager: Content Engine, Process Engine, Application Engine, Component Manager, Rendition Engine • BPM Add-ons: Process Analyzer, Business Process Framework, Business Activity Monitor • Compliance: Email Manager, Records Manager, Records Crawler, IBM Content Collector (ICC) • Capture, Print, Fax • BatchIt (for IS and CE) • Application Connector for SAP • Storage: SDS Integral and NLS (CSAR, ISAR, MSAR, OSAR, SSAR) • Integration: Content Federation Services for Image Services (CFS-IS), ISCE Connector, Information Integrator Content Edition (IICE) • IBM FileNet Logfiles (e.g. Image Manager and Process Engine elog, P8 server error log, ISRA log) • Listeners - real-time monitoring of health parameters and statistical counters provided by the Listener API 07
Page 1 and 2: WhitepapeR Reliable and efficient o
Page 3 and 4: 1. Reliable and efficient opeRation
Page 5: 07/2010 | © cenit WhitepapeR fsM -
Page 9 and 10: 2.2.4 getting the Whole pictuRe 07/
Page 11 and 12: 2.3 the benefits Monitoring IBM ECM
Page 13 and 14: 3.2 high aVailability 07/2010 | ©
Page 15 and 16: 07/2010 | © cenit WhitepapeR fsM -
Page 17 and 18: 5. add-on solution foR end-to-end p
Page 21 and 22: 2: Warnings related to the IBM Cont
Page 27 and 28: Picture 10: FSM Knowledge Base entr

Whitepaper IBM FSM - Cenit AG Systemhaus

Create successful ePaper yourself

Delete template?

Save as template?