Whitepaper IBM FSM - Cenit AG Systemhaus

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The benefits are significant: 07/2010 | © cenit WhitepapeR fsM – application Management for ibM ecM • With ServiceTracer for FSM the ECM administrators cannot only monitor their ECM platform proactively from a backend perspective, but also from the end users perspective. They always know about their experience, so that they can detect upcoming performance issues at an early stage. The Business Service Management provided by IT Service Management tools such as IBM Tivoli or HP OpenView is fed by FSM with ECM specific performance information. • Root-cause analysis and identification of bottlenecks are simplified and expedited. • The automated management reporting provides transparency and allows a better communication with the LOB. • The ease of use and administration ensures low cost of ownership for this performance management. ECM administrators can create their own ECM response time measurements, which allows them to respond to LOB requirements quickly. 18
07/2010 | © cenit WhitepapeR fsM – application Management for ibM ecM ServiceTracer for FSM provides an easy to set up solution for continuous performance measurement from the end user perspective at low costs that can be run by the ECM administrators themselves. Solutions such as IBM Tivoli Composite Application Manager for J2EE or HP (Mercury) Business Availability Center provide more analytic capabilities, but are more complex to implement and operate at higher costs. 19
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Whitepaper IBM FSM - Cenit AG Systemhaus

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