HLC Self-Study - Indiana University South Bend

INTRODUCTION
leadership of Vice Chancellor Sheffer, assisted by the Director of Marketing and Communications,
this office handles virtually all activities involving the university with its various
public constituencies, from publications and communications to fund-raising, to dining
services, to campus marketing and publicity, to relations between the campus and the IU
Foundation. Under the new leadership of this office, campus visibility has greatly improved,
as has the flow of information on campus resources, developments, and accomplishments.
Fund-raising has been exemplary, responsible for the expansion of resources for scholarships
and facilities. The organization of a one-stop office to handle events planning, the
Office of Special Events, has increased the public’s access to IU South Bend’s physical and
human resources. Major accomplishments in this area since the last reaccreditation visit are
listed below.
Highlights
• Organization of office: Institutional Advancement and Public Affairs—including
Development, Alumni, Marketing, Campus Publications, Dining Services, Special
Events
• Completion of first campus fund drive (exceeding original goals)
• Increased endowment resources
• Four-fold increase in media coverage of campus events
• Creation and distribution of new campus publications and IU South Bend DVD as
part of information and marketing campaign
• Elkhart center funding
• New Alumni Affairs Office: increased alumni scholarships and program support
• Community Links “incubator”
Information Technologies, Vice Chancellor Pat Ames (2004–present)
Information Technologies has undergone major reorganization since the previous HLC visit,
under the leadership of a new Vice Chancellor. The outcome of the process has improved
campus-wide technological resources for learning; IU South Bend is the only IU campus
which has converted all general-use classrooms into “smart classrooms” and emphasized
technological support (instructional media services have been reassigned to academic units).
Communication with faculty and staff has improved through senate reports, a newsletter,
and a biennial users’ survey. User feedback has been highly positive.
Highlights
• Technology-enhanced classrooms (“Tech” desk project)
• Reorganization of IT Services to emphasize customer service in instructional, research,
and administrative computing
• Scheduled computer hardware and software replacement and upgrades in offices,
classrooms, and computer laboratories
• Upgrade of campus networking infrastructure to current standards
• Installation of wireless networking for full coverage of areas not supportable by
Indiana University South Bend Self-Study Report 2007 1:11