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techniques based on Latin squares (balanced<br />

square arrangements required for unbiased<br />

statistical experimentation) and developed<br />

for agricultural industry. While rigorous, a<br />

major problem with applying Fisher’s<br />

method in manufacturing industry is the<br />

time and cost required to learn and use it.<br />

Further, Fisher’s methods are often<br />

cumbersome to implement in<br />

manufacturing industrial experimentation<br />

because of certain assumptions and<br />

procedural emphasis.<br />

The Taguchi’s Approach<br />

Dr. Genichi Taguchi of Japan developed a<br />

method for designing experiments to<br />

investigate how different parameters affect<br />

the mean and variance of a process<br />

performance characteristic that defines how<br />

well the process is functioning. The<br />

experimental design proposed by Taguchi<br />

involves using orthogonal arrays to organize<br />

the parameters affecting the process and the<br />

levels at which they should be varying.<br />

Instead of having to test all possible<br />

combinations like the factorial design, the<br />

Taguchi method tests pairs of combinations.<br />

This allows for the collection of the<br />

necessary data to determine which factors<br />

most affect product quality with a minimum<br />

amount of experimentation, thus saving time<br />

and resources. The Taguchi method is best<br />

used when there is an intermediate number<br />

of variables (3 to 50), few interactions<br />

between variables, and when only a few<br />

variables contribute significantly.<br />

Genichi Taguchi believed that quality<br />

should be designed into the products and not<br />

inspected into it. Inspection does not<br />

produce good products but only segregates<br />

them from bad products. He also<br />

propagated that quality is best achieved by<br />

minimizing the deviation from a target and<br />

the cost of quality should be measured as a<br />

function of the deviation from the standard<br />

Taguchi’s approach to the design of<br />

experiments utilizes the concept of robust<br />

design. Robust design refers to designing a<br />

product or a<br />

process in a<br />

way that it<br />

has minimal<br />

sensitivity to<br />

the external<br />

noise factors.<br />

It adds a new<br />

dimension to<br />

Fisher’s<br />

statistical<br />

experimental design by explicitly addressing<br />

the concerns faced by all process and<br />

product designers, namely<br />

• How to reduce economically the<br />

variation of a product’s function in the<br />

customer’s environment, and<br />

• How to ensure that the decisions found<br />

to be optimum during laboratory<br />

experiments will prove to be so in<br />

manufacturing and in customer<br />

environments?<br />

Taguchi’s methods lead to excellence in the<br />

selection and setting of product/process<br />

design parameters and their tolerances. In<br />

the past decade, engineers have applied<br />

these methods in over 500 automotive,<br />

electronics, information technology and<br />

process-industries worldwide. These<br />

applications have reduced cracks in castings,<br />

increased the life of drill bits, produced<br />

VLSI with fewer defects, speeded up the<br />

response time of UNIX V, and even guided<br />

2<br />

NOVEMBER 2012

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