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Enrollment Management Plan - Kean University

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2012<br />

FY 2011-2020 <strong>Enrollment</strong> <strong>Management</strong> <strong>Plan</strong><br />

LaMont Rouse<br />

Winter 2012<br />

Fall 2011 through Fall 2020<br />

1


Summary<br />

The following report provides an overview of <strong>Kean</strong>’s Strategic <strong>Enrollment</strong> <strong>Management</strong> <strong>Plan</strong> (EMP), which<br />

will move <strong>Kean</strong>’s current enrollment from 15,900 (fall 2010) to 20,000 (Fall 2020). The overall headcount in<br />

2015 is projected to be 25% higher than in fall 2010 and 67% higher than in fall 2000. <strong>Kean</strong> <strong>University</strong>’s EMP<br />

is based on modest assumptions and looks to capitalize on several strategic areas of growth, including <strong>Kean</strong>-<br />

Ocean, areas where the <strong>University</strong> is under enrolled (Nathan Weiss Graduate College), new forms of<br />

technology (online courses), and additional weekend and evening program and course offerings.<br />

A coalition of administration, staff, and faculty was tasked with leading an enrollment effort at <strong>Kean</strong> in 2010.<br />

Since the fall of 2010, the <strong>Enrollment</strong> <strong>Management</strong> Group has grown to include an ongoing committee that<br />

attempts to project enrollment and synchronize administrative efforts and is tasked with leading the <strong>University</strong>’s<br />

assessment efforts, particularly in monitoring ongoing trends. The following <strong>Enrollment</strong> <strong>Management</strong> <strong>Plan</strong><br />

describes the strategies, metrics, and rationales that will lead <strong>Kean</strong>’s efforts in the next five years.<br />

<strong>Kean</strong>’s Strategic <strong>Enrollment</strong> <strong>Management</strong> <strong>Plan</strong> is inclusive but by no means exhaustive of all activities that will<br />

be done on campus. Indeed, external forces will continue to impact the <strong>University</strong>’s ability to reach out, and<br />

funding could also have an impact. Nonetheless, we are confident that between now and 2015, <strong>Kean</strong>’s robust<br />

enrollment will continue as it seeks to improve its entering student profile.<br />

The <strong>University</strong> is striving to become a world-class institution, and this report continues to build on the mission.<br />

In this report, you will find distinct directions, key indicators, and measurable goals and objectives along with<br />

strategies for achieving this ambitious agenda. <strong>Kean</strong> <strong>University</strong> is prepared to meet the additional needs of the<br />

students through a Faculty Replenishment <strong>Plan</strong> that will increase faculty numbers by 37% (n = 450).<br />

Highlights<br />

<strong>Kean</strong> <strong>University</strong> will grow its overall enrollment by 25% from fall 2010 through fall 2020, with an<br />

overall enrollment of 20,000.<br />

The headcount in the graduate school is projected to increase by 33% (n = 4,000).<br />

The <strong>Kean</strong>-Ocean campus is expected to grow aggressively by 127% (n = 2,500) from fall 2010’s<br />

headcount of 1,100.<br />

The anticipated growth in the <strong>Kean</strong> <strong>University</strong> main campus undergraduate headcount is 12.5%.<br />

Growth will be achieved through improved targeted marketing, better retention efforts, and strategic<br />

partnerships with industries.<br />

Growth caps will be placed on specific programs due to market needs and/or internal human resource<br />

limitations.<br />

2


Introduction<br />

<strong>Kean</strong> <strong>University</strong> was founded in 1855 as a normal school. It is a state-supported coeducational institution of<br />

higher education within the New Jersey State college system. <strong>Kean</strong> is fully accredited by the Middle States<br />

Association of Colleges and Schools and by numerous specialized accrediting groups, including the National<br />

Council for Accreditation of Teacher Education.<br />

An important part of the university’s mission statement reads, ―<strong>Kean</strong> is an interactive university, and the<br />

<strong>University</strong> serves as a major resource for regional advancement.‖ Since 2003, <strong>Kean</strong> <strong>University</strong> has been<br />

dedicated to transforming its campus. The physical plant has added several buildings, increasing the number of<br />

classrooms by over 40%. This expansion has helped serve the ever-increasing student population, which now<br />

totals 16,000 undergraduate and graduate students. <strong>Kean</strong> is now the third largest public institution in the state of<br />

New Jersey.<br />

The growth at <strong>Kean</strong> does not signal a change in its outlook. Indeed, the expansion and beautification are<br />

extensions of its current mission: to provide world-class education that strives for both excellence and<br />

accessibility. <strong>Kean</strong> remains committed to providing educational opportunities throughout New Jersey. This<br />

expansion includes new educational offerings at Ocean County College, Raritan Valley Community College,<br />

Middlesex County College, and various other sites.<br />

<strong>Enrollment</strong> growth since 2003 has been impressive, and the <strong>University</strong> has broken enrollment records for three<br />

years in a row. For fall 2000, the <strong>University</strong> had a headcount of 11,468; in fall 2010, the <strong>University</strong>’s headcount<br />

topped 15,900. Growth in the <strong>University</strong>’s graduate programs, however, has been stagnant, with a headcount of<br />

approximately 3,000 since 2005. The <strong>University</strong> is positioned to reach 20,000 students by the year 2015,<br />

including 3,300 to 4,000 graduate students and 1,500 additional students at <strong>Kean</strong>-Ocean.<br />

<strong>Kean</strong> <strong>University</strong>’s EMP is based on some simple assumptions that the <strong>University</strong> is under enrolled in several<br />

areas. While <strong>Kean</strong>’s main campus of undergraduate students is nearing capacity, there are several strategic<br />

opportunities for growth. First, <strong>Kean</strong> is building a new 100,000-square-foot facility that will serve<br />

approximately 2,500 students in 2015. Second, the Nathan Weiss Graduate College has conducted virtually no<br />

ongoing or strategic marketing. Third, fewer than 2% of all of <strong>Kean</strong>’s courses are offered in an online or hybrid<br />

format. Fourth, while <strong>Kean</strong>’s weekend course offerings have increased, they are still in a nascent state. In<br />

addition, weekend programming does not include programs that could more readily build higher enrollment.<br />

Finally, <strong>Kean</strong>’s global reach is continuing, with opportunities for growth from international students. This<br />

includes strategic agreements with universities in France, Germany, Bangladesh, Brazil, and China, to name a<br />

few.<br />

The following report presents the goals, objectives, strategies, and tactics that will be used to build <strong>Kean</strong>’s<br />

enrollment. The report will inform decision-making and budgeting and serve as a guide for activities. One of<br />

<strong>Kean</strong>’s greatest challenges is accomplishing these tasks when facing ongoing budget constraints. We are<br />

committed to collaborating with various constituents, aggressively exploring outside funding resources, and<br />

finding efficiencies. Together we will strengthen our resolve to attract and retain students and faculty and grow<br />

in areas needed by industry. <strong>Kean</strong> <strong>University</strong> views this report as a continuation of our neverending service to<br />

the state of New Jersey.<br />

3


Purpose<br />

The purpose of the Strategic <strong>Enrollment</strong> <strong>Management</strong> Report is to propose a series of ongoing and continuous<br />

activities that will allow the <strong>University</strong> to make better data decisions and to gather empirical evidence of its<br />

future enrollment profile. Data gathered in this report have been compiled from the Office of Institutional<br />

Research, the Office of Accreditation and Assessment, and the Office of Computer Information Systems. The<br />

enrollment plan is consistent with the <strong>University</strong>’s mission to achieve both access and excellence.<br />

Institutional Foundations<br />

The <strong>Kean</strong> <strong>University</strong> Strategic <strong>Enrollment</strong> <strong>Management</strong> <strong>Plan</strong> is based on five core institutional foundations: the<br />

<strong>University</strong>’s mission and vision, the 2007-2012 Strategic <strong>Plan</strong>, <strong>Kean</strong>’s core values, student needs, and industry<br />

needs. Below, we provide an overview of each of these foundations.<br />

Mission & Vision<br />

The mission of <strong>Kean</strong> <strong>University</strong> attempts to balance access and excellence. <strong>Kean</strong> views itself as a studentcentered<br />

cosmopolitan institution with a focus on serving a diverse student body and preparing students to enter<br />

into a global society (for a complete copy of the mission statement, please see attachments).<br />

<strong>Kean</strong> <strong>University</strong> is a public cosmopolitan university serving undergraduate and graduate students in the<br />

liberal arts, the sciences, and the professions. The <strong>University</strong> dedicates itself to the intellectual, cultural,<br />

and personal growth of all its members—students, faculty, and professional staff. In particular, the<br />

<strong>University</strong> prepares students to think critically, creatively, and globally; to adapt to changing social,<br />

economic, and technological environments; and to serve as active and contributing members of their<br />

communities. – <strong>Kean</strong> Mission Statement (first paragraph)<br />

<strong>Kean</strong>’s mission statement details its aspirations toward learning outcomes and expansion in emerging markets,<br />

specifically by focusing on recruiting additional international students. <strong>Kean</strong>’s vision statement is embedded in<br />

its mission of aspiring to be a world-class institution as demonstrated by having distinguished faculty and<br />

excellence in student outcomes.<br />

4


<strong>Kean</strong> <strong>University</strong> 2007-2012 Strategic <strong>Plan</strong><br />

The KU 2007-2012 Strategic <strong>Plan</strong>, Reaching Toward Excellence, is based on ten strategic initiatives designed to<br />

reposition <strong>Kean</strong> while remaining true to its original mission as a teacher’s college designed to increase learning<br />

opportunities for a diverse world. The three core challenges are reaching excellence, strengthening the campus<br />

community, and strengthening the campus infrastructure (for a copy of the ten strategic directions, please see<br />

attachment).<br />

I. Accountability and Assessment<br />

VI. Commitment to Diversity<br />

II. Academic Initiatives<br />

III. External Partnerships<br />

VII.<br />

VIII.<br />

Financial Infrastructure<br />

Physical Infrastructure<br />

IV. Attracting & Retaining Students<br />

V. Attracting & Retaining Faculty-Scholars<br />

IX. Technological Infrastructure<br />

X. Adaptability & Responsivity<br />

<strong>Kean</strong>’s Strategic <strong>Plan</strong> has several areas of focus with the same theme: improvement. <strong>Kean</strong> seeks to advance its<br />

student and faculty profile while continuing to upgrade campus technology and its physical plant.<br />

Core Values<br />

<strong>Kean</strong> <strong>University</strong>’s core values include personal responsibility, respect for diversity, civic and social<br />

engagement, and lifelong learning. The <strong>University</strong>’s mission specifically focuses on producing global citizens<br />

that can adapt to change. Indeed, these values are needed in today’s environment, where there is considerable<br />

change and uncertainty in domestic affairs. The core learning values of the institution are embedded in our<br />

general education courses and measured at various intervals.<br />

Students’ Needs<br />

Since 2003, the administration of Dr. Farahi has produced something he calls the Galileo effect. This describes<br />

a paradigm shift that has occurred under the administration. In the old paradigm, the <strong>University</strong> operated around<br />

the interest groups as the center of the universe. Today, the procedures are designed to focus on students’ needs,<br />

including the following:<br />

1) Preparing students to succeed from day one (including creating a four-year graduation plan).<br />

2) Offering quality academic advising to assist students with making significant progress toward their<br />

academic objectives.<br />

3) Improving the <strong>University</strong>’s retention and intervention programs.<br />

4) Delivering quality courses and services throughout the week. This includes significantly expanding<br />

course offerings during the evenings and weekends.<br />

5) Expanding opportunities for online learning.<br />

5


Industry Needs<br />

New Jersey’s economy is expected to grow by about 3.5% in the coming years, and there are special needs in<br />

the areas of math, science, and technology. According to the New Jersey Department of Labor, industries<br />

specializing in these disciplines are expected to experience an annual growth rate of 8%. In addition, the New<br />

Jersey Department of Labor projects that nearly 30% of all teachers will retire in the next five years. Finally,<br />

New Jersey’s economy is growing fastest in areas that require additional training beyond the high school level.<br />

Over 70% of the fast-growing, high-paying jobs in the state will require at least a bachelor’s degree, and many<br />

expect additional training beyond that level.<br />

By the Numbers<br />

The following section provides an overview of the projected growth in major categories. These figures are<br />

prospective and based on strategic opportunities for growth.<br />

Quick note: The <strong>University</strong>’s figures are based on aggressive growth, yet they remain realistic because of the<br />

strategic opportunities. Growth is based in part on new opportunities and markets and increased retention rates.<br />

The <strong>University</strong>’s four-year graduation rate is expected to increase over the next four year and double to nearly<br />

40% in FY 205 where it would be a leader amongst the New Jersey public college sector. Headcount growth in<br />

this plan is based on improving advising, mentoring and student support.<br />

6


Quick note: A 30-million-dollar, 100,000-square-foot facility is being developed on the campus of Ocean<br />

County College in Toms River, New Jersey. The building’s anticipated completion date is 2013, and projected<br />

growth is expected to boom once it is completed. Today, <strong>Kean</strong>-Ocean students are sharing a facility with Ocean<br />

County Community College, and even within this constricted space, <strong>Kean</strong> has over 1,100 students. The<br />

projected transfer rate to <strong>Kean</strong>-Ocean from Ocean County is anticipated to be about 20% to 25% of all<br />

graduates, and Ocean averages approximately 1,000 graduates per year.<br />

Student Profile<br />

In the <strong>Enrollment</strong> <strong>Management</strong> <strong>Plan</strong>, <strong>Kean</strong> anticipates increasing the number of first-time, full-time<br />

students from 1,700 in fall 2010 to 1,900 by fall 2015. The mean SAT of 1025 and high school GPA of 3.1 for<br />

all regular undergraduate admits are expected to edge to 1040 and 3.25 by fall 2015. The increase will be due to<br />

the larger number of applicants versus the number of seats offered. New regions, including the shore counties,<br />

will be targeted for growth. Approximately two-thirds of all first-year students will gain admittance through<br />

regular admissions.<br />

<strong>Kean</strong> will continue to stay true to its mission as an opportunity institution, and will continue to recruit<br />

populations that have been traditionally underrepresented in higher education. All of these programs will be<br />

consolidated into a new office called the Center for Educational Opportunity (CEO). Admission standard<br />

metrics for these programs will be a minimum high school GPA of 2.3 and SAT score of 720 (math and verbal).<br />

In investigations of first-year students at <strong>Kean</strong>, we find considerable attrition and significantly higher rates of<br />

academic probation when students fail to meet these minimum benchmarks. While reaching toward opportunity;<br />

however, these programs will also focus on recruiting an improved profile. It is anticipated that the mean<br />

7


metrics for all CEO cohorts by FY 2015 will be a high school GPA of 3.0 and a combined math and verbal SAT<br />

score of 890. An estimated 450 first-time students will be admitted into one of <strong>Kean</strong>’s CEO programs each year.<br />

Transfer admission represents a strategic opportunity for growth. The <strong>University</strong> currently admits<br />

roughly 1,000 transfer students each year. Given the anticipated opening of <strong>Kean</strong>-Ocean in 2012/13, the<br />

establishment of a weekend college, and improved targeted marketing, we should see an increase in annual<br />

transfer students from 1,000 to 1,700 by FY 2015.<br />

Programs of Study<br />

<strong>Kean</strong> <strong>University</strong> has traditionally allowed undergraduate students to choose their programs of study<br />

without restrictions, although there are a few high-achieving programs that require a specific set of admissions<br />

criteria. A growing number of majors, specifically those related to education, now require minimum GPAs<br />

before entering into the discipline. The <strong>University</strong> has tried to meet student demands by expanding human<br />

resources in these areas. While this approach will still be used for more of the programming operations, the<br />

<strong>Enrollment</strong> <strong>Management</strong> <strong>Plan</strong> calls for promoting certain majors and capping enrollment for others. The<br />

rationale for expanding and restricting majors is based partly on internal human resource capacities, but mostly<br />

on external environmental scans that look at career prospects.<br />

Majors and Caps<br />

The following majors will have caps placed on them. The various vice presidents, deans, and executive<br />

directors will be responsible for ensuring the integrity of the caps and assisting students during this process.<br />

Undergraduate Psychology: Undergraduate psychology, the largest major at the <strong>University</strong>, has grown by<br />

more than 35% to 1,101 in the last four years. Given our internal capacity, <strong>Kean</strong> has chosen to cap enrollment at<br />

1,100. A reassessment of this cap will occur during the cycle, probably during FY 2013. The <strong>University</strong> has set<br />

an internal indicator of providing more than 65% of all third- and fourth-year courses with resident faculty. If<br />

that outcome remains elusive, then the cap will be lowered to ensure that students can be served by more fulltime<br />

faculty, especially at those levels.<br />

Undergraduate Criminal Justice: The criminal justice program has grown to 768 majors in fall 2010,<br />

representing a 44% growth in four years. This type of growth is difficult to manage, and as such, more attention<br />

will be given to actively managing the situation. The <strong>University</strong> will cap enrollment for this discipline at 900.<br />

Undergraduate Physical Education: Another emergent major is physical education, which has grown by 56%<br />

in the last four years to 690 students (fall 2010). The new physical education enrollment target is 550, for a<br />

targeted reduction of approximately 20%. Given the students in the queue, we forecast graduation figures<br />

between 100 and 120 through FY 2014. Our marketing scan suggests that students with this major will have the<br />

most difficulty entering the workforce. The <strong>University</strong> is attempting to ameliorate the issue by expanding its<br />

service area to other parts of New Jersey as well as entering into agreements with neighboring states.<br />

8


Majors Targeted for Growth<br />

The following majors will be targeted for growth and will have access to a special fund that allows them to be<br />

featured in various advertising campaigns.<br />

Undergraduate and Graduate Communication: The undergraduate communication program is projected to<br />

grow by 40%; given our proximity to New York City and Philadelphia, along with the extensive network of<br />

companies and media outlets in New Jersey, this major is primed for growth. We anticipate the number of<br />

undergraduate communication majors to increase to 500 by FY 2015. The graduate communication program<br />

currently has fewer than 20 students, but there are significant strategic opportunities for growth in this area. A<br />

focused push will drive the major to more than 100 students, for a growth of more than 400%, by FY 2015.<br />

Graduate Public Administration: The graduate MPA program is accredited and has some of the strongest<br />

graduate profiles at the <strong>University</strong>. However, enrollment in the program has remained stagnant at between 130<br />

and 160 students for several years. The <strong>Kean</strong> MPA program currently does not have any active outreach<br />

programs and has not targeted various internal constituents. That will change during this enrollment cycle. We<br />

will set an enrollment goal of 250 by FY 2015 for a rise of 78%.<br />

Graduate MBA Program: The graduate MBA program at <strong>Kean</strong> is only five years old and currently has<br />

approximately 100 students, including more than 20% with international student status. The program recently<br />

completed a rigorous international EPAS accrediting process, and it anticipates acceptance into that accrediting<br />

body in the summer of 2011. The program would then become the first internationally accredited MBA<br />

program in the United States.<br />

Undergraduate Finance: The New Jersey Department of Labor projects jobs in the finance field to grow at<br />

rates faster than normal. The finance major is strategically positioned to grow by 30% to 40% (n = 275) through<br />

FY 2015.<br />

Undergraduate Marketing: Job prospects in this discipline are considered healthy, although enrollment at the<br />

<strong>University</strong> has been flat. Specialized advertising materials will be distributed to prospective students to assist<br />

with driving marketing in this area. <strong>Enrollment</strong> is projected to grow to more than 300 students by FY 2015, for<br />

a growth rate of about 60% from fall 2010’s figures (n = 188).<br />

9


Goals<br />

The <strong>Enrollment</strong> <strong>Management</strong> <strong>Plan</strong> is based on four simple goals: recruiting, retaining, expanding course<br />

offerings, and strategic partnerships.<br />

Goal 1: Expand marketing, recruitment, and early outreach strategies.<br />

Goal 2: Enhance academic programs and support systems that foster student persistence and success.<br />

Goal 3: Expand course offerings for working adults and non-traditional populations.<br />

Goal 4: Aggressively pursue strategic partnerships with private-sector businesses.<br />

Goals/Objectives<br />

FY 2010–FY 2015<br />

Goal 1: Expand marketing, recruitment, and early outreach strategies.<br />

Objective 1.1: To create target application goals for high schools in <strong>Kean</strong>’s core enrollment counties (Union and<br />

Middlesex).<br />

Objective 1.2: To expand received applications from new shore county markets (Monmouth and Ocean).<br />

Objective 1.3: To strengthen and expand applications from graduating community colleges.<br />

Objective 1.4: To expand applications from international students.<br />

Objective 1.5: To strategically target senior-level <strong>Kean</strong> students with graduate opportunities.<br />

Objective 1.6: To increase <strong>Kean</strong>’s marketing reach beyond its core service area.<br />

Objective 1.7: To increase <strong>Kean</strong>’s marketing reach into strategic international markets with established links to<br />

<strong>Kean</strong>.<br />

Objective 1.8: To effectively build, promote, and market a weekend college.<br />

Objective 1.9: To significantly increase opportunities for online learning.<br />

10


Goal 2: Enhance academic programs and support systems that foster student persistence and success.<br />

Objective 2.1: To increase the number of students prepared to start the fall semester without needing remedial<br />

course work.<br />

Objective 2.2: To expand winter intercession course opportunities to assist students with completing remedial<br />

course work.<br />

Objective 2.3: To support the Office of Retention and Intervention Project Redirect Program.<br />

Objective 2.4: To establish a summer program for re-admitted students.<br />

Objective 2.5: To establish an online support system for academically at-risk students.<br />

Objective 2.6: To investigate all ―killer‖ courses at <strong>Kean</strong>.<br />

Objective 2.7: To establish peer mentors for at-risk first-year students.<br />

Goal 3: Expand course offerings for working adults and non-traditional populations.<br />

Objective 3.1: To establish a weekend college where entire programs will be available for transfer students.<br />

Objective 3.2: To significantly increase online and hybrid learning opportunities.<br />

Objective 3.3: To train faculty members to effectively teach in non-traditional learning models.<br />

Objective 3.4: To strengthen <strong>Kean</strong>’s information infrastructure to support an increase in online learning.<br />

Goal 4: Aggressively pursue strategic partnerships with private-sector businesses.<br />

Objective 4.1: To create a centralized database that catalogues <strong>Kean</strong> undergraduate official internships.<br />

Objective 4.2: To survey the top 50 employers in Union County and Middlesex County on their human<br />

resources needs.<br />

Objective 4.3: To utilize the Survey of Employer Needs to pursue programs.<br />

Objective 4.4: To establish strategic learning cohorts for select employers at their worksite.<br />

Objective 4.5: To increase the number of students attending <strong>Kean</strong>’s job fair.<br />

Objective 4.6: To cultivate an ongoing relationship with employers that attend <strong>Kean</strong>’s multiple job fairs.<br />

Objective 4.7: To activate <strong>Kean</strong>’s alumni network to increase undergraduate internship opportunities.<br />

11


Goal 1: To provide leadership for the development and delivery of GE courses.<br />

Objective Measurement of Assessment Timeline<br />

1.1: To create target application<br />

goals for high schools in <strong>Kean</strong>’s<br />

core enrollment counties (Union<br />

and Middlesex).<br />

The Office of Admissions will create annual targets for every large<br />

feeder high school in Union and Middlesex Counties. The objective will<br />

be met if 80% of the schools reach their targets.<br />

Fall 2011<br />

1.2: To expand received<br />

applications from new shore<br />

county markets (Monmouth and<br />

Ocean).<br />

Objective 1.3: To strengthen and<br />

expand applications from<br />

graduating community colleges.<br />

Objective 1.4: To expand<br />

applications from international<br />

students.<br />

Objective 1.5: To strategically<br />

target senior-level <strong>Kean</strong> students<br />

with graduate opportunities.<br />

Strategic targeting of students in Monmouth and Ocean Counties will<br />

occur using a database driven from students that take the SAT and PSAT.<br />

The <strong>University</strong> will attend most college fairs in the area and schedule<br />

individual visits to those interested. The objective will be met if<br />

application growth from these counties increases by 10% annually.<br />

Increased efforts to recruit graduating students from targeted community<br />

colleges will include more visiting days, advertising in student<br />

newspapers, and building additional transfer agreements. The objective<br />

will be met if applications increase by 10% per year.<br />

<strong>Kean</strong> will continue to build on and seek new alliances for targeting<br />

international students at the undergraduate and graduate level.<br />

Traditional alliances in France, China, Bangladesh, and Brazil will be<br />

targeted for expansion. The metric for this objective is to see a 5%<br />

increase per year in international students.<br />

The Nathan Weiss Graduate College and the <strong>University</strong>’s OCIS will coordinate<br />

each semester to identify students in select disciplines with qualified GPAs as<br />

graduate admissions prospects. A pilot study of the Graduating Student Survey<br />

shows that nearly 60% of graduates have thought about applying to the Nathan<br />

Weiss, although very few actually do. Targeted marketing should be able to<br />

transition students from interested prospects to active applicants. The objective<br />

will be met if there is an annual increase in <strong>Kean</strong> graduates attending Nathan<br />

Weiss (FY 2012 = 20%; 10% in the following years).<br />

Fall 2011<br />

Fall 2011<br />

Fall 2012<br />

Fall 2012<br />

13


Objective 1.6: To increase<br />

<strong>Kean</strong>’s marketing reach beyond<br />

its core service area.<br />

Objective 1.7: To increase<br />

<strong>Kean</strong>’s marketing reach into<br />

strategic international markets<br />

with established links to <strong>Kean</strong>.<br />

<strong>Kean</strong> will target college publications and other emerging media markets<br />

for advertising, including fully maximizing Facebook and YouTube. The<br />

objective will be met if <strong>Kean</strong> purchases ad space in student newspapers<br />

outside the core service area and has a consistently updated commercial<br />

presence on YouTube.<br />

<strong>Kean</strong> will actively promote via electronic and traditional media in<br />

international markets. This strategy will include billboards, posters, and<br />

online sources. This objective will be met if <strong>Kean</strong> has a minimum of five<br />

campaigns on at least two continents.<br />

Fall 2011<br />

FY 2012<br />

Objective 1.8: To effectively<br />

build, promote, and market a<br />

weekend college.<br />

Objective 1.9: To significantly<br />

increase opportunities for online<br />

learning.<br />

This is a multi-phased project that will develop over the next three years.<br />

In FY 2012, the <strong>University</strong> will establish a committee dedicated to<br />

studying the most effective ways to roll out a weekend college. During<br />

FY 2012, weekend capacity building will occur for those disciplines<br />

selected to participate. In FY 2013, the first phase of adding upperdivision<br />

courses for complete programs will occur. The weekend college<br />

will be advertised during FY 2013, and will launch in FY 2014. The<br />

objective will be achieved if each of the various steps is achieved. The<br />

establishment of the weekend college is consistent with the <strong>University</strong>’s<br />

mission of access and follows our traditional community college feeders<br />

(Union County College and Middlesex County College), which have<br />

extensive evening and weekend divisions.<br />

The <strong>University</strong> will use FY 2012 to invest in infrastructure and training.<br />

At least three workshops will be designed for developing and teaching<br />

online for resident and adjunct faculty. FY 2013 will set targeted<br />

expansion of at least 5% from the previous fiscal year. A 10% expansion<br />

target will be sought with hybrid learning courses. The goal will be met<br />

if the overall growth is 15% starting in FY 2013 using FY 2012 as the<br />

baseline.<br />

Starting in FY<br />

2012<br />

FY 2012<br />

14


Goal 2: Enhance academic programs and support systems that foster student persistence and success.<br />

Objective Measurement of Assessment Timeline<br />

2.1 To provide an innovative Transition to<br />

<strong>Kean</strong> experience.<br />

The <strong>University</strong> will expand the developmental offerings for entering<br />

freshmen. The objective is to reduce the number of students needing<br />

remedial courses in the fall by 10% each year, using fall 2010 as a<br />

baseline.<br />

Fall 2011<br />

2.2 To expand winter intercession course<br />

opportunities to assist students with<br />

completing remedial course work.<br />

2.3: To support the Office of Retention<br />

and Intervention Project Redirect Program.<br />

The <strong>University</strong> will pilot bridge programs for students who have not<br />

successfully completed remedial courses.<br />

The Office of Intervention and Retention has a detailed program of<br />

assessment that includes five goals and over 20 objectives. A central<br />

theme in building enrollment is retaining at-risk students. The<br />

objective will be reached if Project Redirect continues to build on its<br />

programming to turn around struggling students.<br />

Fall 2011<br />

FY 2012<br />

2.4: To establish a summer program for<br />

readmitted students.<br />

<strong>Kean</strong> <strong>University</strong> will establish week-long workshops for readmitted<br />

students with sub-2.0 GPAs.<br />

Summer 2011<br />

2.5 To establish an online support system<br />

for academically at-risk students.<br />

All students with academic warning status will be enrolled in a noncredit<br />

online Blackboard course that will provide them with weekly<br />

time management and studying tips. The purpose of this community is<br />

to help students learn how to learn. The objective will be met if the<br />

community is established and active starting in fall 2011 and<br />

operational in every fall and spring semester through FY 2015.<br />

Fall 2011<br />

15


Objective 2.6: To investigate all ―killer‖<br />

courses at <strong>Kean</strong>.<br />

The Office of Accreditation and Assessment will gather evidence from<br />

all courses that have pass rates of lower than 70% (with a minimum<br />

seat count of 50). These courses will be referred to the <strong>University</strong>’s<br />

curriculum committee, and the reasons why students fail will be<br />

assessed. Formative data will be used to improve the courses. The<br />

objective will be met if the process of identifying and referring courses<br />

to the curriculum committee occurs throughout each semester of this<br />

enrollment period.<br />

Fall 2011<br />

Objective 2.7: To establish peer mentors<br />

for at-risk first-year students.<br />

All first-year students enrolled in one of the <strong>University</strong>’s Center for<br />

Educational Opportunity programs will be assigned an upper-class<br />

mentor who will be trained to help them transition to the rigors of<br />

higher education. This objective will be met if the program is<br />

operational for students starting in FY 2012 and remains in operation<br />

through FY 2015.<br />

FY 2012<br />

16


Goal 3: Expand course offerings for working adults and non-traditional populations.<br />

Objective Measurement of Assessment Timeline<br />

Objective 3.1: To establish a weekend<br />

college where entire programs will be<br />

available for transfer students.<br />

Objective 3.2: To significantly increase<br />

online and hybrid learning opportunities.<br />

Objective 3.3: To train faculty members<br />

to effectively teach in non-traditional<br />

learning models.<br />

Objective 3.4: To strengthen <strong>Kean</strong>’s<br />

information infrastructure to support an<br />

increase in online learning<br />

A weekend college will be operational by FY 2014 and will<br />

consist of no fewer than five programs, which will provide all<br />

upper-division courses and be focused on transferring in students<br />

as well as native working students. The objective will be complete<br />

if the weekend college is operational during FY 2014. The<br />

development phase of this enterprise starts in FY 2012.<br />

The first part of this objective requires capacity building, which<br />

will take place in FY 2012 with training sessions on best practices<br />

in online and hybrid course development with a focus on<br />

assessment. Based on FY 2012, a benchmark for expansion will<br />

occur with each fiscal year.<br />

Starting in FY 2012, OCIS and the Center for Professional<br />

Development will conduct no fewer than four workshops on best<br />

practices for teaching online and hybrid courses. These sessions<br />

will be open to resident and part-time faculty. The objective will be<br />

achieved if at least 25 faculty members take at least one of the<br />

workshops in this area during the fiscal year. The objective is<br />

ongoing starting in FY 2012 and will be measured on an annual<br />

basis.<br />

<strong>Kean</strong> will unify its online infrastructure to include upgraded<br />

versions of Blackboard to facilitate teaching. OCIS will make<br />

recommendations on the best platforms for teaching and campus<br />

leaders will inform OCIS of the best working platforms in this<br />

area. The objective will be achieved after a consensus is formed on<br />

the relative best learning platform and whether that unit has been<br />

implanted at <strong>Kean</strong>.<br />

FY 2012-13 for<br />

development; FY<br />

2014 for the<br />

official launch of<br />

the weekend<br />

college<br />

FY 2012 for<br />

development; FY<br />

2013 starts the<br />

official expansion<br />

phase<br />

FY 2012<br />

FY 2012<br />

17


Goal 4: Aggressively pursue strategic partnerships with private-sector businesses.<br />

Objective Measurement of Assessment Timeline<br />

4.1: To create a centralized database that<br />

catalogues <strong>Kean</strong> undergraduate official<br />

internships.<br />

4.2: To survey the top 50 employers in<br />

Union County and Middlesex County on<br />

their human resources needs.<br />

Objective 4.3: To utilize the Survey of<br />

Employer Needs to pursue programs.<br />

Objective 4.4: To establish strategic<br />

learning cohorts for select employers at<br />

their worksite.<br />

Objective 4.5: To increase the number of<br />

students attending <strong>Kean</strong>’s job fair.<br />

Objective 4.6: To cultivate an ongoing<br />

relationship with employers that attend<br />

<strong>Kean</strong>’s multiple job fairs.<br />

The Office of Career Development will create a tool for<br />

cataloguing all official internships at <strong>Kean</strong> in every discipline. The<br />

database will be used to build capacity and networks for future<br />

enrollment. The form will be first distributed and collected in fall<br />

2011, and the database will be operational in spring 2012.<br />

<strong>Kean</strong> will survey the top employers in Union County and<br />

Middlesex County to gather information on their prospective needs.<br />

The data will be used to present opportunities for learning. The<br />

objective will be complete if the survey is developed and<br />

distributed to the top 50 employers and the <strong>University</strong> receives 30%<br />

return rates.<br />

Each year, Admissions and the Vice President of Academic Affairs<br />

will use data from the Survey of Employer Needs to develop action<br />

items. These action items will become the basis for whether this<br />

objective was accomplished.<br />

<strong>Kean</strong> will use data from the Survey of Employer Needs and other<br />

items to establish at least one worksite learning cohort for select<br />

employers. The development of the objective will occur in FY<br />

2012, and the first cohort launch will take place in FY 2013.<br />

<strong>Kean</strong> will use social media and more direct marketing efforts to<br />

increase the number of students attending the job fair. The Office of<br />

Career Services will increase the number of employers at the fair<br />

each year. Using FY 2011 as a baseline, the objective will be met if<br />

5% more students participate in the job fair on an annual basis.<br />

The Office of Career Services and the Vice President of Academic<br />

Affairs will create an ongoing relationship with job fair employers<br />

to understand their needs. It is hoped that the relationship between<br />

<strong>Kean</strong> and these companies will grow increasingly symbiotic. Not<br />

only will <strong>Kean</strong> produce graduates ready to succeed in their<br />

classrooms, but we will encourage their current employees to seek<br />

additional training.<br />

Fall 2011<br />

Fall 2011<br />

FY 2012<br />

Development<br />

phase is during FY<br />

2012; launch will<br />

occur in FY 2013<br />

Fall 2012<br />

FY 2012<br />

18


Objective 4.7: To activate <strong>Kean</strong>’s alumni<br />

network to increase undergraduate<br />

internship opportunities.<br />

Career Services and <strong>Kean</strong>’s Alumni Affairs will work<br />

collaboratively to create undergraduate internship opportunities.<br />

The objective will be met if there are at least 25 internships at <strong>Kean</strong><br />

involved in the <strong>Kean</strong> Alumni Internship Program.<br />

FY 2012<br />

Objective 4.8: To effectively build,<br />

promote, and market a weekend college.<br />

This is a multi-phased project that will develop over the next three<br />

years. In FY 2012, the <strong>University</strong> will establish a committee<br />

dedicated to studying the most effective ways to roll out a weekend<br />

college. During FY 2012, weekend capacity building will occur for<br />

those disciplines selected to participate. In FY 2013, the first phase<br />

of adding upper-division courses for complete programs will occur.<br />

The advertising of the weekend college will occur during FY 2013,<br />

and the weekend college will launch in FY 2014. The objective will<br />

be achieved if each of the various steps is achieved. The<br />

establishment of the weekend college is consistent with the<br />

<strong>University</strong>’s mission of access, and it follows our traditional<br />

community college feeders (Union County College and Middlesex<br />

County College), which have extensive evening and weekend<br />

divisions.<br />

Starting in FY<br />

2012<br />

19


Retention<br />

The <strong>University</strong> embraces the challenge of increasing retention rates and improving the standard metric of<br />

degree completion. Today, approximately 17-20% of first-time, full-time freshman graduate within four (4)<br />

years and about 45% graduate within six (6) years. These completion rates are similar to most of our state peers<br />

and superior to similar institutions beyond New Jersey; however, the <strong>University</strong> is seeking to distinguish itself<br />

in this area. We believe the mechanisms that will be put into place during this plan will have a compound effect<br />

of significantly raising retention rates through peer assistance, early intervention and by strategically enrolling<br />

more prepared students. Simply stated, the <strong>University</strong>’s enrollment growth will be based not only on new<br />

markets, but by increasing student success.<br />

The <strong>Kean</strong> <strong>University</strong> cohort that begins in FY 2020 will have the following benchmarks. <strong>Kean</strong>’s four (4) year<br />

graduation rate for first-time, full-time students will exceed 40%. The five year (5) graduation rate will exceed<br />

55% and six-year (6) graduation rate should approach 63%. We believe this can be accomplished because of the<br />

new mechanisms that will be in place by FY 2015, including assigned peer mentors, ongoing training, and a<br />

culture dedicated to supporting students through interpersonal relationships and supplemental instruction and<br />

tutoring via the web.<br />

Weekend College<br />

The Weekend College provides an opportunity to earn an undergraduate degree by taking upper-level classes on<br />

Friday, Saturday and Sunday in addition to evening classes. Students can take classes either online or hybrid<br />

courses. The Weekend College will continue to maintain <strong>Kean</strong>’s strong, traditional, academic environment and<br />

offer full support for students’ needs. Courses offered by the Weekend College target working adults with an<br />

aim toward earning their degree in a more timely fashion.<br />

In FY 2012, a committee will be developed that will focus on the best practices in this area while also<br />

identifying programs that would fit our students’ interest. Programs currently under consideration include<br />

undergraduate <strong>Management</strong> Science, Criminal Justice, Public Administration and Communication. Possible<br />

new degree offerings in General Studies are also under consideration.<br />

Conclusions<br />

This concludes the FY 2011-FY 2020 <strong>Kean</strong> <strong>University</strong> <strong>Enrollment</strong> <strong>Management</strong> <strong>Plan</strong> which provides an<br />

overview for growth. The implementation of the plan will be led by the Associate Provost with consultation<br />

from the <strong>Enrollment</strong> <strong>Management</strong> Group. The goals and objectives described in the report are aggressive, but<br />

reasonable. More importantly, each of the objectives advanced in this report improves the institution. In effect,<br />

<strong>Kean</strong> would become more efficient, serve more students at a higher level and increase its reach across this state<br />

and into other countries.<br />

The analysis of data for high school graduation rates into 2020 (See Figure 1 below) and the pattern of<br />

applications to <strong>Kean</strong> <strong>University</strong> (See Figure 2 below) confirms that our objectives are reachable. The <strong>University</strong><br />

will continually assess is targets each year and adjust its marketing and recruitment plans. We will also<br />

strengthen both academic programs and the reach of <strong>Kean</strong> <strong>University</strong> beyond our regional border.<br />

20


# of Applicants<br />

Millions<br />

Figure 1:<br />

High School Graduates by Region<br />

1995-96 to 2004-05 (Estimated), 2005-06 to 2021-22 (Projected)<br />

1.3<br />

1.2<br />

1.1<br />

1.0<br />

0.9<br />

0.8<br />

0.7<br />

0.6<br />

0.5<br />

0.4<br />

1995-96 2000-01 2005-06 2010-11 2015-16 2020-21<br />

Source: Knocking at the College Door by Western Interstate Commission for Higher Education (WICHE), p. 9.<br />

Figure 2:<br />

Applications Five-Year Trend<br />

7000<br />

6000<br />

5000<br />

4000<br />

3000<br />

2000<br />

1000<br />

0<br />

5134<br />

5455<br />

5955<br />

4289<br />

5572<br />

2380<br />

2613<br />

2101<br />

2956<br />

1548<br />

1622<br />

1151 1414 1377 1497<br />

Fall 2005 Fall 2006 Fall 2007 Fall 2008 Fall 2009<br />

Freshman Transfer Graduate<br />

Source: <strong>Kean</strong> <strong>University</strong> Institutional Research Department, NJ IPEDS Report<br />

The administration of any plan requires leadership, resources and a commitment from the institution. The plan<br />

described above positions <strong>Kean</strong> for the next decade and allows it to renew itself with this aggressive vision.<br />

Balancing its historic mission of access, <strong>Kean</strong> continues to reach for excellence. The <strong>Enrollment</strong> <strong>Management</strong><br />

<strong>Plan</strong> is another step in that vision.<br />

21

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