Delivery Program and Operational Plan 2012 - 2013 - Ku-ring-gai ...

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Code Function 1301 Community Programs 1200 Aged and Disability Services 4-year code CP4.1 CP4.2 AD4.1 4 Year Objective Expand the over 55s Spring into Action Program and maintain high level of customer service satisfaction Maintain quality School Vacation Care program with a high level of customer service satisfaction Responsibility Director Community Director Community Develop, plan and implement a Director range of programs, services and Community facilities in response to the needs of older residents living in Ku-ring-gai 1-year codes CP4.1.1 CP4.1.2 CP4.1.3 CP4.1.4 CP4.1.5 CP4.1.6 CP4.1.7 CP4.2.1 CP4.2.2 CP4.2.3 CP4.2.4 AD4.1.1 Actions for 2012-13 Review Spring into Action program Survey program participants annually Review the marketing plan for Vacation Care and Spring into Action Review policy and procedures Conduct skills based assessment for all casual staff Review risk management plans for centres and excursions Deliver Spring into Action program Undertake accreditation process Assess service to meet standards for accreditation Maintain vacation care data base Survey service users twice a year Review, update and implement Council’s Disability Discrimination Action Plan 1201 Children Services Development CS4.1 Plan develop and coordinate of a Director range of programs, projects and Community services in response to the needs of children and families in Ku-ring-gai AD4.1.2 AD4.1.3 AD4.1.5 AD4.1.6 AD4.1.7 AD4.1.8 CS4.1.1 CS4.1.2 Develop and implement information seminar program for seniors Develop and implement annual program of activities for seniors Manage and support the Ku-ring-gai Volunteer Referral Agency Review, update both the Seniors and Aged Care Guides and information on Council’s web site Investigate research and develop the Kuring-gai Ageing Strategy. Coordinate the upgrade of Council’s Senior’s facilities using available Section 94 funds Implement Child Care Needs Study priority recommendations Review and update Children’s Services Directory on Council’s website CS4.1.3 CS4.1.4 CS4.1.5 Coordinate local Children’s Services interagencies Assist in the planning of Council’s Multipurpose Children’s Hub facility Resource and support local Children’s Services 36 Delivery Program and Draft Operational Plan 2012 - 2013
Code Function 4-year code 4 Year Objective Responsibility 1-year codes CS4.1.6 CS4.1.7 Actions for 2012-13 Disseminate information to local Children’s Services Undertake annual consultation with service providers in Council owned facilities CS4.1.8 Advocate on behalf of Children’s Services in Ku-ring-gai to State and Commonwealth Government departments 1202 Family Day Care FDC4.1 Provide a high quality Family Day Care service Director Community FDC4.1.1 Maintain effective full time utilisation levels FDC4.1.2 FDC4.1.3 Implement national Early Years Learning Framework Plan and coordinate licensing of the Family Day Care Scheme by the NSW Department of Education and Communities 1203 Planning and Development PD4.1 Coordinate and manage a range of Director community programs in response to Community identified needs FDC4.1.4 FDC4.1.5 FDC4.1.6 FDC4.1.7 PD4.1.1 Achieve 85% satisfaction rating of service by families Provide weekly playgroup program of activities Resource and support the Family Day Care Carer Advisory Committee Achieve 95% accuracy in processing of child care benefit payments Coordinate Council’s Financial Assistance to Community Groups Program 1204 Thomas Carlyle Children’s Centre TCCC4.1 Provide a high quality child care service at Thomas Carlyle Children’s Centre Director Community PD4.1.2 PD4.1.3 PD4.1.4 PD4.1.5 PD4.1.6 PD4.1.7 Review, update and coordinate implementation of Council’s Access and Equity Policy and Action Plan Coordinate Council’s participation in the Aboriginal Heritage Office project Plan and coordinate a number of special events including International Women’s Day and Reconciliation Week Assist in the implementation of the Northern Sydney Aboriginal Social Plan Evaluation Report. Coordinate Council’s web enabled Demographic Profile and Atlas Assist in the management of the Ku-ringgai Meals on Wheels Service TCCC4.1.1 Maintain 93% utilisation levels for long day care TCCC4.1.2 Implement national Early Years Learning Framework TCCC4.1.3 Plan and coordinate licensing of the Thomas Carlyle Children’s Centre by the NSW Department of Education and Communities Ku-ring-gai Council 37
Page 1 and 2: Photo taken by Samantha Goode, Cust
Page 3 and 4: contents IS THIS PLAN FOR YOU? 5 GU
Page 5 and 6: This Delivery Program and Opera tio
Page 7 and 8: guiding vision, values and principl
Page 9 and 10: jennifer Anderson Our innovative en
Page 11 and 12: KPI Measure 2006/07 2007/08 2008/09
Page 13 and 14: john mckee Area. Construction is al
Page 15 and 16: Facts and Figures Number of people
Page 17 and 18: The Community Strategic Plan The in
Page 19 and 20: FUNDING STATEMENT 2011/2012 2012/20
Page 21 and 22: inging the pieces toge ther Photo t
Page 23 and 24: Role of Councillors The role of Cou
Page 25 and 26: Wahroonga Ward Councillor Ian Cross
Page 27 and 28: St ives Ward Councillor Tony Hall t
Page 29 and 30: our organisation Ku-ring-gai Counci
Page 31 and 32: Michael Miocic Director Development
Page 33 and 34: part one Ku-ring-gai Council 33
Page 35: Code Function 1302 Cultural Develop
Page 39 and 40: Code Function 4-year code 4 Year Ob
Page 41 and 42: Code Function 4-year code 1257 Spor
Page 43 and 44: Code Function 2750 Open Space Plann
Page 45 and 46: Code Function 2557 Sportsfield Main
Page 47 and 48: Code Function 3201 Building Managem
Page 49 and 50: Ku-ring-gai Council 49
Page 51 and 52: Code Function S313a Climate Change
Page 53 and 54: Code Function 4-year code BL4.3 BL4
Page 55 and 56: Code Function 2355 Environmental Le
Page 57 and 58: Code Function 4-year code WFG4.4 4
Page 59 and 60: Code Function 4-year code 2851 Urba
Page 61 and 62: Code Function UD4.6 1651 Building U
Page 63 and 64: Code Function 1800 Animal Control A
Page 65 and 66: Code Function 1750 Development Asse
Page 67 and 68: Code Function 1850- 1 Development A
Page 69 and 70: Code Function 2408 CP4.2 Business s
Page 71 and 72: Code Function 4-year code 1102 Trai
Page 73 and 74: Code Function 1450 Customer Service
Page 75 and 76: Code Function 4-year code 1101 Payr
Page 77 and 78: Code Function 4-year code 2000 Insu
Page 79 and 80: part two Ku-ring-gai Council 79
Page 81 and 82: Revenue Policy Rates Statement Ordi
Page 83 and 84: Other charges Stormwater Management
Page 85 and 86: Discounts to Qualifying Community G
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goods and Services continued WHY SH
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REPLACEMENT AND SALE OF ASSETS Repl
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four year financial forecast Operat
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Projected Balance Sheet ($000’s)
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Allocation of Expenditure 2012/2013
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DETAILED LISTING OF CAPITAL WORKS A
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Capital Works and Other Major Proje
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Project Sub Group/ Asset Sub Catego
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inging the pieces toge ther Ku-ring
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