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GePS Special / Narajangteo
An Epitome of Global Excellence!
1Overview: Background
to PPS’s Winning
of the Global IT
Excellence Award
The Korean Government e-
Procurement System (GePS) of the Public
Procurement Service (PPS), called the
Narajangteo in Korean, has again attracted
keen attention worldwide.
The reason for this is that PPS won the
Global IT Excellence Award in the public
GePS of the PPS wins Global IT Excellence Award
sector at the 15th World Congress on
Information Technology (WCIT) held in
Austin, Texas, on May 4 for its innovation
in service for citizens making the most out
of the IT field.
The World Information Technology
and Services Alliance (WITSA), an
international consortium of IT institutions
from 67 countries, grants the Global IT
Excellence Award in the three sectors --
public, private and solution of digital gap.
In the public sector, the award is given
considering the effective offering of
services to consumers, saving of expenses
and time in the government’s operation
and improvement in access to information.
In particular, the competition was fierce
this year as 10 countries, including IT
powers such as the United States, Japan,
Finland and Australia, recommended 16
institutions.
However, the customer-oriented
functions and services of GePS, including
e-payment system, making public all
procurement information in real time, onestop
service linked with 67 external
systems and annual saving of $4.5 billion
in trade costs, were outstanding among
competitors, according to a screening
committee member.
About 2,000 dignitaries and IT-related
guests on hand at the WCIT, which has
been held every two years, were Microsoft
Chairman Bill Gates, former U.S.
President Bill Clinton, Microsoft CEO
Steve Ballmer and former U.S. Secretary
of State Colin Powell. Participants at the
WCIT discussed about major issues and
the future of the ICT industry.
2GePS, the World’s
Biggest
e-Marketplace
GePS is an electronic procurement
system that systemizes all procurement
businesses into one, effectively providing
public institutions with materials, facilities
and services they need in a timely manner.
GePS carries out all procurement
businesses online between some 30,000
public institutions and about 150,000
supplying companies. It is the world’s
largest cyber market with an annual trade
volume of about $43 billion.
GePS is the nation’s comprehensive e-
procurement system being implemented by
the government to realize e-government.
By making all government procurement
administrative procedures online, it offers
a one-stop procurement service to both
public institutions and supplying
companies.
It is aimed at carrying out the
procurement business effectively and
rapidly, enhancing transparency of the
nation’s procurement administration, and
saving expenses through removal of
ineffective administrative businesses.
One of the most outstanding
characteristics of GePS is the integration
of all public institutions, including the
central government, the local governments
and the state-owned corporations, into a
single network.
In addition, all procurement procedures
have been simplified and standardized
through procedures of GePS, doubling
transparency and effectiveness.
For instance, if registered on GePS,
enterprises trading with public institutions
can participate in all public biddings and
confirm information on orders at once.
In case of the past procurement
administration, purchasers and sellers had
to exchange a number of documents from
order decision to payment for goods and
hold many visits and consultations,
resulting in duplication and ineffective
business processes.
With the debut of GePS, such
ineffective business processes, including a
number of unnecessary documents, visits
and consultations, have been eliminated,
showing noticeable effects in transparency
of administration, cost-savings and
business efficiency.
At the same time, there is no need for
suppliers to directly visit relevant
institutions to submit procurement-related
accompanying documents under the GePS
because it offers about 200,000 cases of
those documents through its one-stop
service.
Not satisfied with the successful
construction of GePS, the Public
Procurement Service (PPS) built the
Backup Center and has been successfully
operating the center since its establishment
at the end of 2003. The center ensures the
continuity of procurement administration
even if the main computer control room is
damaged owing to such emergency events
like wars or natural disasters.
In 2004, it also introduced Customer
Relationship Management (CRM) to
reinforce customer service and reflect
customers’ various needs. Under the
CRM, it provides customers with
differentiated contents useful for
procurement administration, including
price, commodities and companies.
Along with this, PPS has built the Web
Call Center for the first time among public
institutions, increasing the service quality
by one notch from the past simple
telephone response to video consultation
and guidance on screen sharing.
At the same time, it constructed an
intellectual commodity information
system, called the Ontology, enabling
Former administrator Chin Dong-soo, PPS
wins the Global IT Excellence Award.
users to find out commodity information
easily through automatic search of
catalogues and standardization, greatly
contributing to boosting e-commerce.
In 2005, PPS realized the ubiquitous
electronics procurement through the
mobile service with which users can
confirm bidding information or participate
in bidding through PDA while moving.
Under the system, businesses can
participate in electronic bidding and
confirm the status of goods’ movement or
management in real time while on a
moving bus or train.
3GePS, the textbook of
e-procurement that is
more famous abroad
than at home
GePS received various reform-related
awards for its superior excellence and has
been recognized as the most developed e-
procurement system in the world.
In November 2003, PPS received the e-
commerce grand prize in the public sector
in recognition of its contribution to the
development of e-commerce. It also won
the excellent DB award from the Korea
Database Promotion Center in recognition
of its contribution to improving domestic
DB quality through systematic DB quality
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