'services' as - Dubberly Design Office
'services' as - Dubberly Design Office
'services' as - Dubberly Design Office
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Six<br />
Services are intangible<br />
and unfold through time<br />
Managers need maps<br />
to see ‘services’ <strong>as</strong> ‘wholes’<br />
Service <strong>Design</strong>: 12 Principles<br />
41