'services' as - Dubberly Design Office
'services' as - Dubberly Design Office
'services' as - Dubberly Design Office
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The experience cycle<br />
emph<strong>as</strong>izes building relationships<br />
connect & attract<br />
capture the user’s<br />
imagination<br />
advocate<br />
“you just have<br />
to try this”<br />
orient<br />
help users navigate<br />
the world<br />
extend & retain<br />
promise more<br />
good things<br />
interact<br />
become a part of<br />
user’s lives<br />
—Shelley Evenson<br />
Service <strong>Design</strong>: 12 Principles<br />
47
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