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2011 Suzuki CSR Report - global suzuki

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Introduction<br />

Special Topics<br />

Corporate<br />

Philosophy and <strong>CSR</strong><br />

Environmental<br />

Responsibility<br />

Social<br />

Responsibility<br />

Data<br />

04 Introduction of Environmental Management System<br />

SUZUKI <strong>CSR</strong> REPORT <strong>2011</strong><br />

3Environmental Audit<br />

At <strong>Suzuki</strong>, external audit is conducted once every year<br />

by an external auditing agent. In addition, an internal<br />

audit is conducted to double-check our environmental<br />

management system.<br />

<br />

External inspection<br />

Audit of <strong>Suzuki</strong>'s Environmental Management System<br />

External<br />

inspection<br />

(regular inspection)<br />

In-house<br />

inspection<br />

●In-house Audit<br />

For internal audits, two kinds of audits are conducted:<br />

one is an overall audit, and the other is a local audit.<br />

We select auditors that have no direct association with<br />

the section being inspected, and they examine whether<br />

environmental management system is being properly<br />

carried out or not.<br />

How in-house audits lead to improvement<br />

In-house inspection<br />

and<br />

In-house inspection<br />

<br />

Renewal<br />

inspection<br />

Surveillance<br />

Overall inspection<br />

(Environmental Management<br />

System Audit)<br />

Preventive<br />

audit<br />

Limited local<br />

inspection<br />

Environmental<br />

patrol<br />

Request for improvements<br />

of nonconforming items<br />

Carry out and check up on<br />

corrective measures<br />

Follow up inspection/confirm<br />

that conditions have improved<br />

Results of inspection and audit<br />

Action<br />

Emergency<br />

Nonconformity<br />

Nonconformity<br />

Correction<br />

Matters under<br />

observation<br />

Pointed-out<br />

items or advice<br />

Prevention<br />

●External Auditing<br />

We contract independent inspectors to examine<br />

documents and carry out on-site inspections in regard<br />

to the validity and adequacy of our environmental<br />

management system, and determine whether or not<br />

measures are being properly carried out.<br />

In fiscal 2010, renewal audit at one plant and surveillance<br />

at five plants were conducted, resulting in 1 item of<br />

nonconformity* 1 to ISO14001 requirements at the six<br />

plants. We immediately investigated the causes and took<br />

corrective actions and preventive measures. Also, there<br />

were 26 items to be monitored* 2 in total, on which we will<br />

make continuous improvement.<br />

1 “Nonconformity” indicates a defect that needs immediate correction<br />

*<br />

but is not critical to the system operation.<br />

2 “Items to be monitored” indicate matters that need not be<br />

*<br />

immediately corrected, but continuous improvement is preferable.<br />

Final report to conclude inspection<br />

Overall Audit<br />

Document inspection and on-site checks are performed<br />

to determine whether environmental management system<br />

is being properly carried out or not.<br />

In fiscal 2010, 9 items were pointed out, and 69 items<br />

were advised, all of which have been improved.<br />

Local Audit<br />

● Preventive Audit<br />

Thorough on-site observations and inspections are<br />

carried out in areas that possess a potential for accidents<br />

such as drainage disposal facilities, chemical use/storage,<br />

and waste disposal facilities.<br />

In fiscal 2010, 5 items were pointed out, and 15 items<br />

were advised, all of which have been improved.<br />

● Environmental Patrol<br />

Areas that possess a potential for accidents undergo<br />

regular inspection by the plant manager to prevent<br />

environmental accidents.<br />

■Efforts by Non-Manufacturing Department<br />

Based on the “<strong>Suzuki</strong> Environmental Protective Activities<br />

Plan”, which is intended to roll our environmental policy out<br />

to all group companies, we are enhancing environmental<br />

management and promoting environmental conservation<br />

activities throughout the entire group.<br />

<strong>Suzuki</strong> Group's domestic 54 sales agencies are promoting<br />

activities such as reduction of the energy consumption<br />

and the amount of discharged waste, as well as<br />

conformance to recycling laws. For overseas companies,<br />

we conducted environmental data investigation on 20<br />

group companies including sales agencies, and examine<br />

how to develop actions and/or control to be implemented.<br />

<strong>Suzuki</strong> Transportation & Packing Co., one of our group<br />

companies, acquired the ISO14001 in January 2005 and<br />

now conducts the environmental management activities.<br />

●<br />

23<br />

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