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Annual report 2002 - EOI

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258 ANNUAL REPORT | <strong>2002</strong><br />

mass-mailing campaigns submitted to the Ombudsman. Although the matter was outside<br />

the mandate of the Ombudsman, a reply was sent to each E-mail mentioning the possibility<br />

of petitioning the European Parliament.<br />

Website developments<br />

In October <strong>2002</strong>, the euro-ombudsman website became one of the first EU websites to<br />

make information available in the 12 languages of the applicant countries for EU membership.<br />

Information about the European Ombudsman is now available in 24 languages on the<br />

website.<br />

Major new sections have been added to the euro-ombudsman website in <strong>2002</strong>. In<br />

December <strong>2002</strong>, a new guide for citizens entitled “What can the European Ombudsman<br />

do for you?” was added to the website in 11 languages. A letters and notes section was<br />

created to make publicly available correspondence between the European Ombudsman<br />

and the other EU institutions and bodies. This has enabled the Ombudsman to publish on<br />

the website not only his letters to the European Parliament and the European Commission<br />

on certain items of public interest, but also the replies that he has received from the<br />

Presidents of those institutions. Other documents, such as the Ombudsman’s proposals for<br />

Treaty changes, have also been added to this section of the website.<br />

In March <strong>2002</strong>, a section concerning age discrimination in recruitment was created. This<br />

section principally contained the documents relating to the Ombudsman’s successful<br />

efforts to ensure that the European Recruitment Office would not discriminate on the basis<br />

of age in its recruitment procedures. In October <strong>2002</strong>, two new sections were added to the<br />

Ombudsman’s website. One concerned the misuse of data protection rules while the other<br />

concerned the protection of data in the Ombudsman’s Office.<br />

In order to ensure that the euro-ombudsman website stays at the forefront of EU websites,<br />

the Office of the European Ombudsman has participated throughout <strong>2002</strong> in the work of<br />

the Inter-Institutional Internet Editorial Committee (CEiii). In November <strong>2002</strong>, the<br />

meeting of the CEiii was hosted by the Office of the European Ombudsman in Strasbourg.<br />

The Office of the European Ombudsman has also participated throughout the year in the<br />

Internet Editorial Committee of the European Parliament.

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