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Annual report 2002 - EOI

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70 ANNUAL REPORT | <strong>2002</strong><br />

agreed, and 4) the Commission’s representatives were partial in their argumentation based<br />

on a restrictive interpretation of the contract.<br />

1.2 In its opinion, the Commission rejected the complainant’s allegations. The<br />

Commission however stated that its services accepted to meet the beneficiary of the<br />

payment in order to close the file, and that a meeting was scheduled to take place in<br />

Brussels in the month of May <strong>2002</strong>.<br />

1.3 In his observations, the complainant pointed out that the meeting with the<br />

Commission’s services took place on 15 May <strong>2002</strong>. At this meeting an equitable agreement<br />

was found for a definitive payment of 29 067,50 €. This amount was credited to the<br />

complainant’s account on 24 May <strong>2002</strong>. The complainant thanked the Ombudsman for his<br />

intervention, which positively solved the present case.<br />

1.4 It appears from the complainant’s observations that the Commission has finally<br />

agreed to pay the final sum of 29 067,50 € and has settled the case.<br />

2 Conclusion<br />

It appears from the Commission’s comments and the complainant’s observations that the<br />

Commission has taken steps to settle the matter and has thereby satisfied the complainant.<br />

The Ombudsman therefore closes the case.<br />

THE COMMISSION<br />

ACCEPTS TO<br />

CHANGE A CON-<br />

TRACT IN ORDER<br />

TO TAKE INTO<br />

CONSIDERATION<br />

ALL THE COSTS OF<br />

A PROJECT<br />

Decision on complaint<br />

114/<strong>2002</strong>/ADB against<br />

the European<br />

Commission<br />

THE COMPLAINT<br />

The complainant’s company Schlumberger Industries S.A. (France), together with the<br />

Université catholique de Louvain (Belgium), the Consejo Superior de Investigaciones<br />

Científicas (Spain) and the École Nationale Supérieure des Télécommunications (France),<br />

entered into an IST (Information Society Technologies) contract with the Commission in<br />

order to receive funds for a project.<br />

The contract itself, as well as Annex I were negotiated with the Commission. Annex II is<br />

a standard annex for all IST contracts. The contract was signed in December 1999 and the<br />

project started in March 2000. On 22 March 2001, the Commission informed the<br />

contracting parties that there was an inconsistency between the contract itself and the standard<br />

part (Annex II). In fact, the latter excluded the funding of items that had been negotiated<br />

and agreed in the contract and in Annex I.<br />

Despite several contacts with the complainant, the Commission failed to find an acceptable<br />

solution. The complainant therefore lodged a complaint with the European<br />

Ombudsman and claimed a solution leading to the acceptance of the disputed costs and the<br />

conclusion of a workable contract.<br />

THE INQUIRY<br />

The Commission’s opinion<br />

The Commission did not contest the complainant’s allegations. As requested by the<br />

complainant in his complaint, the Commission accepted to change the contract to enable<br />

all costs incurred by the project to be taken into consideration.<br />

In order to avoid similar situations in the future, the Commission expressed its intention<br />

to reduce the number of standard contracts and to simplify them.

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