- Page 2 and 3:
Contents Day One 1. Integrating con
- Page 4 and 5:
But first, share your „homework
- Page 6 and 7:
The US view: similar „suspects‟
- Page 8 and 9:
Top 10 Australian best practice SM
- Page 10 and 11:
1. Integrating consumer, shopper an
- Page 12 and 13:
Introducing Key Retail Objectives
- Page 14 and 15:
IPI: Inter Purchase Interval The ti
- Page 16 and 17:
Basket Size How many items are in e
- Page 18 and 19:
AWOP: Average Weight of Purchase Re
- Page 20 and 21:
Which Retail Objectives do these ta
- Page 22 and 23:
What about this one? Palmolive Wint
- Page 24 and 25:
Introducing the 5-Way Multiple Freq
- Page 26 and 27:
Implications for Promotions The ret
- Page 28 and 29:
POP Quiz: Match the promo mechanic
- Page 30 and 31:
Marketing goals vs shopper & retail
- Page 32 and 33:
Exercise: Integrating shopper into
- Page 34 and 35:
Module 2: Content Coverage What is
- Page 36 and 37:
The story of Cat Man is part of the
- Page 38 and 39:
Retailing was evolving rapidly in t
- Page 40 and 41:
How could these increasingly domina
- Page 42 and 43:
In Europe, ECR identified four pill
- Page 44 and 45:
Nielsen refined this to 5 steps in
- Page 46 and 47:
Meanwhile, ECR has moved on: Demand
- Page 48 and 49:
8 step process revisited: Definitio
- Page 50 and 51:
Current Category Management Scope (
- Page 52 and 53:
We‟re going to cover both. Catego
- Page 54 and 55: Brian Harris, „father of CatMan
- Page 56 and 57: Shopper Marketing: some definitions
- Page 58 and 59: Shopper Marketing status Key Takeou
- Page 60 and 61: When does a consumer become a shopp
- Page 62 and 63: Shopper Marketing Technologies are
- Page 64 and 65: New technology uses in bricks and m
- Page 66 and 67: Instore, there is interest in dynam
- Page 68 and 69: Shopper Marketing Activity Types: B
- Page 70 and 71: Different vehicles play different r
- Page 72 and 73: Different vehicles different roles:
- Page 74 and 75: Other types of vehicle selection co
- Page 76 and 77: Exercise: Understanding Shopper Mar
- Page 78 and 79: Module 3: Content Coverage The Shop
- Page 80 and 81: While Instore P2P: different roles
- Page 82 and 83: Path to Purchase: what shoppers lik
- Page 84 and 85: The „first moment of truth‟ is
- Page 86 and 87: Or the GFK Interscope „Web‟ 86
- Page 88 and 89: Roles along whatever the „P2P‟
- Page 90 and 91: Some examples: Prestore and instore
- Page 92 and 93: Masterchef Australia: Coles Sponsor
- Page 94 and 95: Exercise: Shopper Cycle and Dynamic
- Page 96 and 97: Module 4: Content Coverage Touchpoi
- Page 98 and 99: Range Ranging Strategy asks and sol
- Page 100 and 101: Reach 1 5 9 13 17 21 25 29 33 37 41
- Page 102 and 103: Space Management: Principles, Defin
- Page 106 and 107: Understand the whole store: POP str
- Page 108 and 109: Prioritising points of engagement B
- Page 110 and 111: What works for DVD category? What d
- Page 112 and 113: Price and purchase decision hierarc
- Page 114 and 115: Promotion objectives: what is the r
- Page 116 and 117: Persuasion (store staff) Persuasion
- Page 118 and 119: Combining instore drivers and out o
- Page 120 and 121: Case Study: Target Super Valen Bowl
- Page 122 and 123: Case Study: OfficeMax In Place Syst
- Page 124 and 125: Instore POS to suit the retailer 12
- Page 126 and 127: And with on-pack stickers 126
- Page 128 and 129: Coca-Cola „360‟ activations of
- Page 130 and 131: Kraft occasion based instore and ou
- Page 132 and 133: Executed out of store and instore 1
- Page 134 and 135: Uncle Tobys/Woolworths campaign:
- Page 136 and 137: Coles Oats Season 2011 • Situatio
- Page 138 and 139: Exercise: Touchpoint Messaging and
- Page 140 and 141: 5. Shopper Behaviour Fundamentals S
- Page 142 and 143: Core shopper behaviours: The 5Ws +
- Page 144 and 145: Hows : some key concepts • Traffi
- Page 146 and 147: Not one-size-fits-all for a categor
- Page 148 and 149: Typical Xmas gift purchase decision
- Page 150 and 151: Home entertainment category: Shoppe
- Page 152 and 153: How can you apply a purchase decisi
- Page 154 and 155:
Shopper „types‟ - a number of l
- Page 156 and 157:
Grocery shopper Who: Not just „MG
- Page 158 and 159:
Linking Consumer & Shopper Consumer
- Page 160 and 161:
Whys: Occasions = cross category ma
- Page 162 and 163:
International: SuperValu Holiday Jo
- Page 164 and 165:
Trip types vary by channel: Market
- Page 166 and 167:
Let‟s discuss some examples Occas
- Page 168 and 169:
Exercise #2: Shopper Behaviour Fund
- Page 170 and 171:
Module 6: Content Coverage Shopper
- Page 172 and 173:
Most powerful when data sources are
- Page 174 and 175:
Types of shopper research (selected
- Page 176 and 177:
Methodology Scope : Tailored, not o
- Page 178 and 179:
Instore marketing research: Two lev
- Page 180 and 181:
Need for channel and retailer speci
- Page 182 and 183:
Shopper Research Applications (1) T
- Page 184 and 185:
Insight or merely Information? •
- Page 186 and 187:
Complete the above. Exercise: Deter
- Page 188 and 189:
Shopper Research case studies
- Page 190 and 191:
Case Study: Home Entertainment Shop
- Page 192 and 193:
Case Study: Household Cleaning Port
- Page 194 and 195:
Case Study: POS execution in Cafes
- Page 196 and 197:
Case study: Impulse alcohol RTD - T
- Page 198 and 199:
Least Category shopper typology: Of
- Page 200 and 201:
Shopper segment quantification Segm
- Page 202 and 203:
Occasions vs trip types (missions)
- Page 204 and 205:
Retailer perceptions: Store, catego
- Page 206 and 207:
Quantified behaviours (eg Frequency
- Page 208 and 209:
Observations: Traffic hotspots COOL
- Page 210 and 211:
In-store influences on Purchase Ins
- Page 212 and 213:
212 Insight to application examples
- Page 214 and 215:
Some international activations base
- Page 216 and 217:
Exercise: Build a Shopper Insights
- Page 218 and 219:
Module 7: Content Coverage Measurem
- Page 220 and 221:
Activity effectiveness ratings: SM
- Page 222 and 223:
Measure types: Retailer business me
- Page 224 and 225:
Measurement types: Tangible vs Inta
- Page 226 and 227:
Measure Types: POP drivers (2) Pric
- Page 228 and 229:
Determine what your promotion/activ
- Page 230 and 231:
Outputs: what we did • Execution
- Page 232 and 233:
Outcomes What difference did the pr
- Page 234 and 235:
Building Better Measurement: Booz 2
- Page 236 and 237:
8. Integrating Shopper Marketing Se
- Page 238 and 239:
Setting up for success Shopper Mark
- Page 240 and 241:
SM as Strategic Capability: Booz 20
- Page 242 and 243:
Investment matrix: advertising and
- Page 244 and 245:
And a final word ... Learnings to D
- Page 247 and 248:
247 APPENDICES
- Page 249 and 250:
Glossary of Common Terms: F-N Term
- Page 251 and 252:
References PRIMARY REFERENCES • B
- Page 253 and 254:
New and emerging instore marketing