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Case study:<br />

Impulse alcohol RTD – Trial Support Research<br />

Situation<br />

•Retailer and supplier keen to invest in impulse fridges for RTDs at front of store - replicating<br />

„chocolate bar at the checkout‟ thinking in bottleshops<br />

•Trial of impulse fridges placed at counters, ranging Top 10 selling RTDs (category level)<br />

undertaken in 10 test and 10 „control‟ grocery attached liquor stores<br />

Task<br />

•Understand shopper awareness of and interaction with trial impulse beverage fridges<br />

Activity<br />

•Observations across 10 stores, N=1500<br />

•Exit interviews across 10 stores, N= 500<br />

•Interviews with buyers of trial beverage fridge, N=5 (low conversion rate)<br />

Result<br />

•Low levels of shopper awareness and interaction/purchase conversion with impulse units<br />

•Motivators of impulse purchase in bottleshops understood, including differences by channel<br />

segment – and why this trial t<strong>here</strong>fore didn‟t work<br />

•Improvements/changes required per channel segment and to range determined for future<br />

trials.<br />

Saved retailer and supplier $5m in capex investment. Trial failed, but we know why!<br />

196<br />

Trial units similar to this placed at counters. Units category branded, containing „alcopops‟.

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