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here - POPAI Australia & New Zealand

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Not one-size-fits-all for a category. Herein lies the complexity ...<br />

Filters pre-store are things<br />

like:<br />

• Who the shopper is<br />

(attitudes, behaviours)<br />

• Who they are shopping<br />

for<br />

• What the occasion is<br />

(meal type, degree of<br />

formality)<br />

• W<strong>here</strong> they are (location)<br />

• Attitudes to cooking<br />

• Attitudes to health<br />

• These then become the<br />

minimum level of<br />

appropriateness criteria<br />

for the category they<br />

are shopping.<br />

Typical Hierarchy Elements<br />

• Brand (including private<br />

labels)<br />

• Pack type/format (eg can,<br />

bottle, tetra pack, bag,<br />

block, bar, box)<br />

• Pack size<br />

• Product type (eg type of<br />

cheese)<br />

• Flavour (eg strawberry,<br />

chocolate)<br />

• Price<br />

• BUT t<strong>here</strong> are<br />

additional elements for<br />

different categories.<br />

Hierarchy elements differ<br />

by category<br />

• Dairy: fat content<br />

• Cat food: will my cat eat it<br />

• Muesli bars: nutrition<br />

content<br />

• AND they change<br />

according to the<br />

shopper segment/type<br />

of shopper.<br />

146

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