Cost reduction in the European Banking sector - Roland Berger
Cost reduction in the European Banking sector - Roland Berger
Cost reduction in the European Banking sector - Roland Berger
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3<br />
REFOCUS FOOTPRINT<br />
Product portfolio simplification: reduc<strong>in</strong>g <strong>the</strong> complexity of <strong>the</strong><br />
offer<strong>in</strong>g to slim down <strong>the</strong> value cha<strong>in</strong><br />
MAKING PRODUCTS EASY TO EXPLAIN<br />
FOR EMPLOYEES...<br />
> Products are clearly dist<strong>in</strong>guished and have little overlap<br />
> Employee is able to give <strong>the</strong> customer good advice<br />
Example: strong <strong>reduction</strong> <strong>in</strong> mortgage offer<strong>in</strong>g complexity<br />
by look<strong>in</strong>g at all parameters<br />
... AND EASY TO CHOOSE FOR CUSTOMERS<br />
Example : ABN AMRO<br />
> Product characteristics and differences between products are easy<br />
to understand<br />
> Customer can make an <strong>in</strong>dependent choice when desired<br />
Reduction from 10% to 90% across product<br />
silo's will be achieved<br />
Loans<br />
Down payment<br />
methods<br />
<br />
<br />
<br />
<br />
<br />
From 9 to 1<br />
type<br />
From 7 to 5<br />
methods<br />
17<br />
-24%<br />
13<br />
10<br />
-10%<br />
9<br />
9<br />
-56%<br />
4<br />
8<br />
-13%<br />
7<br />
9<br />
-89%<br />
1<br />
7<br />
-29%<br />
5<br />
Interest period<br />
<br />
<br />
From 14 to 6<br />
periods<br />
Current<br />
Account<br />
Package<br />
Before<br />
Sav<strong>in</strong>gs<br />
After<br />
Securities<br />
Loans<br />
Mortgages<br />
Fiscal Sav<strong>in</strong>gs<br />
Source: Producten Anno Nu presentation, March 2011<br />
Bank<strong>in</strong>g_cost_<strong>reduction</strong>_FINAL_270712.pptx<br />
20
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