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RoSPA Young Drivers at Work Report

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Appendix A<br />

Case studies<br />

Case study 1<br />

Background<br />

Large scale agricultural business with production,<br />

processing, direct supply and sales arms. They are the<br />

largest employer in their County, employing around 700<br />

workers in peak season. The company employ full-time<br />

staff, seasonal staff, and non-UK n<strong>at</strong>ionals. Seasonal staff<br />

are often recruited through agencies. They presently have<br />

around 100 under 25 year old drivers on their pay roll.<br />

The fleet of vehicles are routinely replaced and are of a<br />

high specific<strong>at</strong>ion. The company purchases 120 new<br />

tractors every year. Other company vehicles include: 10 cars,<br />

20 4x4s, 140 tractors, and other agricultural machinery,<br />

minibuses, and transit vans. In 2007 employees drove a<br />

total of 3.5 million miles for the company.<br />

Assessment<br />

All permanent employees who are regular drivers are<br />

required to have an internal assessment before they are<br />

allowed to drive any vehicle. Tractor drivers must complete<br />

an internal training course which was designed in<br />

conjunction with a local technology college. Only after<br />

completion of this training can they then be assessed and<br />

thus passed fit to drive.<br />

The internal assessment can be conducted as soon as<br />

somebody is recruited and allows the successful employee<br />

to drive and have access to the keys without unnecessary<br />

delay. As soon as is oper<strong>at</strong>ionally possible, they are then reassessed<br />

by an external examiner. This external agent<br />

ensures th<strong>at</strong> the company’s internal assessor is not being<br />

pressurised to ‘pass’ employees just to meet production<br />

targets. Employees who do not pass the internal<br />

assessment are also re-assessed externally. If their external<br />

assessment confirms the in-house result then they are<br />

offered further driver training with an external provider.<br />

As well as the internal and external assessments, the<br />

company actively encourages all drivers to undertake<br />

<strong>RoSPA</strong> advanced driving training.<br />

These measures have been in place for four years and their<br />

risk management system was introduced because the<br />

accident r<strong>at</strong>e had become “unacceptable”. As well as the<br />

assessments, other mechanisms were introduced such as:<br />

key control to prevent unauthorised out of hours driving;<br />

vehicle maintenance checks; and s<strong>at</strong>ellite tracking systems.<br />

When the accident analysis was conducted prior to these<br />

systems being brought in, younger drivers were found to<br />

be 60%-70% more likely than experienced drivers to be<br />

involved in an incident. This figure though includes non-UK<br />

n<strong>at</strong>ional, seasonal workers. Over 40% of migrant workers<br />

were found to fail the company’s initial driver assessments.<br />

The company regards this as evidence th<strong>at</strong> their controls<br />

are effective. Their system prevented those 40% from<br />

having access to any vehicle until they had been trained<br />

and successfully re-assessed.<br />

Cost savings<br />

In the first two years the company invested approxim<strong>at</strong>ely<br />

£50,000 in managing occup<strong>at</strong>ional road risk. By the end of<br />

year three, their incident r<strong>at</strong>e had halved and insurance<br />

premiums were reduced by £72,000.<br />

Case study 2<br />

Background<br />

A multi-n<strong>at</strong>ional company employing a predominantly<br />

female work-force of sales represent<strong>at</strong>ives.<br />

The sales represent<strong>at</strong>ives drive small family sized company<br />

cars only. As employees tend to stay in the same sales<br />

areas, the routes become familiar and mileage is, therefore,<br />

rel<strong>at</strong>ively stable. Most driving is done in either town<br />

centres or rural loc<strong>at</strong>ions. 4% of company car drivers are<br />

aged under 25 years.<br />

Assessment<br />

Five years ago the company introduced a driver training<br />

programme to tackle their escal<strong>at</strong>ing accident r<strong>at</strong>e.<br />

Their main costs were coming not from the repairs but<br />

from replacement hire cars whilst the damaged vehicles<br />

were off the road.<br />

The company bought in driver assessments from an<br />

external provider using an on-line hazard perception tool.<br />

All drivers classified as medium or high risk by this tool<br />

were given further training in either driving theory or<br />

practice. The company realised th<strong>at</strong> all of their drivers were<br />

being assessed within this risk c<strong>at</strong>egory, therefore, the<br />

driver training budget was instead used to provide classroom<br />

sessions to all new employees as part of the<br />

induction package. These classroom sessions take up one<br />

half-day every month.<br />

<strong>Young</strong> <strong>Drivers</strong> <strong>at</strong> <strong>Work</strong> <strong>Report</strong><br />

51

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