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ACLS Instructor Faculty Guide - Ochsner.org

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<strong>ACLS</strong><br />

INSTRUCT<br />

8B<br />

Challenging Learners<br />

Lead a 5- to 10-minute discussion on challenging learners<br />

Some typical challenging learners:<br />

• Unprepared student<br />

• Anxious student<br />

• Dominating student<br />

• Bored student<br />

Some general strategies for addressing challenging learners:<br />

• Acknowledge the learner and then redirect:<br />

“Thanks for contributing, Student. Now, let’s talk about…”<br />

• Use neutral criticism, focused on the work rather than on the person:<br />

“Compressions should be at least 100/min” vs “You’re not going fast enough”<br />

• When you can, acknowledge what the student is doing well/right before introducing a criticism<br />

Some good general strategies for leading discussions:<br />

• Asking probing or open-ended questions<br />

• Listening to students and building on their comments<br />

• Clarifying student comments<br />

• Paraphrasing student comments<br />

• Encouraging quieter members to participate (“Let’s hear from someone who hasn’t spoken yet”)<br />

25

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