WI Forward Award 2012 - Welcome to MATC - Milwaukee Area ...

Figure 2-1c: 2011 – 2012 Strategic Plan
Strategic
Goal
Objective Short-Term
Action Projects
Provide Quality
Student Learning
Values:
Accountability
Costumer Focus
Diversity
Excellence
Integrity
Student Success
1.1 Ensure High Performing Courses,
Programs, Instruction and Services
1.2 Offer Courses, Programs and
Services Efficiently
• Develop college-wide
assessment tool to evaluate Core
Abilities
• Revise curriculum manual
• Determine and implement best
practices in offering courses for
long-term planning
1.3 Utilize Technologies That
Support Teaching and Learning
• Create mobile technology
strategy to broaden access for
teaching and learning
Promote Student
Pathways to Success
Values:
Costumer Focus
Diversity
Excellence
Integrity
Student Success
2.1 Enhance Student Access
and Success
• Develop learning communities
model and launch pilot project
• Evaluate Student Life and assess
impact of student participation
on success
2.2 Provide Coherent, Customer-
Friendly, Student-Centered
Enrollment System
2.3 Ensure Access, Retention,
Completion Initiatives are Effective
KPIs Long-Term
Action Projects
• Average survey score of 4.0
attained on all students’ Core
Abilities in FY13
• TBD: Focus will be on measurable
changes from FY2012 and FY2013
• Track certificates and embedded
diplomas through creation of a
new system & process
• Review efficacy of teacher
support
• Review success rates for course
delivery systems
• Average course capacity fill rate
of 90% for divisions in FY2013
• 10% decline in cancelled sections
by division from FY12 to FY 13
• Evaluate long-term program
viability
• 10% increase in use of laptops,
VDI, Gmail, I-pads, Mobile learn,
Mobile strategy, and Blackboard
from FY2012 to FY 2013
• Improve the effective processing
of phone calls
• Increase fall to spring
persistence, retention, transfer
and graduation rates from FY12
to FY13 for all students, and
especially for students of color
• Evaluate preparatory offerings to
develop integrated service plan
• Create a Student Advising
Center in concert w/ newlyimplemented
Student Academic
Standing policy
• Create, standardize and test a
student complaint process
• Identify best practices that will
create/deliver activities that
improve success
Strategic Planning: Category 2
KPIs Core Committee
• 100% of all certificates and
embedded diplomas will be
linked to employment in FY2013
• 20% increase in certificate
students and embedded
certificate students and 10%
increase in completion of each
between FY12 and FY14
Curriculum and Learning
Assessment
• Results of program viability
scores are used to allocate
resources by FY2013
• Five areas for new program
development are identified by
FY2013 through review of job
and occupational projections for
country, region and state
Curriculum and Learning
Assessment
• Reduction of calls placed in
queue and of avg. wait times
from FY2012 to FY2013
Academic Technology
• Increase transition rates into
program coursework from FY12
to FY13;
• Increase average math and
English course completion rates
from FY12 to FY13
• Increase of MPS student
articulation into programs by 5%
between FY12 and FY13
Student Success
• Improvement in 7-pt. score
from SP2012 to SP2014 on 12
of these 14 Noel-Levitz student
satisfaction items dealing with
enrollment system services:
#5,7,11,15, 17,19,20,23,26,
• 29,30,32,33,37
Strategic Enrollment Management
• 5% increase in retention rate
by department from FY2012
and FY2013 among student
participants in activities
Student Success
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