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Trade Show Executive

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creating<br />

new<br />

MODELS<br />

MCCA has invested $500,000 in a strategy and product<br />

development team to explore new revenue streams for the<br />

three convention facilities that MCCA manages.<br />

“Nothing is off the table,” said Rooney. “That may mean<br />

creating, executing and partnering on trade shows, or that<br />

may mean developing new products and services to provide<br />

alternate revenue streams.”<br />

MCCA budgeted for eight staff members in the fi rst year.<br />

The department is budgeted to cover its costs by revenues<br />

generated by 2015.<br />

“There may be people who feel like it’s not a good thing<br />

for a public building to compete with the private sector,”<br />

said Rooney. “But I hope there are many others who will<br />

see this as an opportunity to partner with destination like<br />

they’ve never done before.”<br />

Team Players. MCCA’s new strategy and product development<br />

team will explore alternate revenue streams for the Boston Convention<br />

& Exhibition Center, John B. Hynes Veterans Memorial Convention<br />

Center and MassMutual Center. Pictured from left to right: William<br />

Sell, director, event development; Mark Michaud, director of business<br />

strategy & innovation; Stephanie Shalkoski, director of digital media;<br />

Johanna Storella, chief strategy offi cer; Siroun Majarian, market<br />

research analyst; and Chris West, manager of product management.<br />

One successful strategy MCCA has<br />

employed is to repurpose 20,000 square<br />

feet of underutilized meeting space at<br />

the Hynes Convention Center and convert<br />

it to restaurant space. “We created<br />

partnerships with two restaurants that<br />

has generated $2 million in revenues,”<br />

said Storella. “Are there other ways<br />

we can generate non-event revenues?”<br />

Blazing the Trail<br />

European convention centers — like<br />

Messe Frankfurt, Messe Dusseldorf and<br />

Hannover Fairs — have been producing<br />

their own events for years. These quasipublic<br />

entities produce some of the most<br />

successful events in the world, including<br />

CeBIT, Automechanika and EuroShop.<br />

“The German trade fair model has<br />

been successful, and facilities in China<br />

are starting to do the same, as many<br />

convention centers outside Beijing and<br />

Shanghai operate at less than 50% occupancy,”<br />

said David DuBois, president,<br />

International Association of Exhibitions<br />

and Events (IAEE). “It’s a global trend that<br />

we will see more of in 2013 and beyond.”<br />

MCCA is looking to develop events<br />

that don’t compete with existing clients.<br />

“We will look at creating events that<br />

are not offensive to our customers,” said<br />

Rooney. “We’ve looked at events, such as<br />

Art Basel in Miami, which has grown to<br />

become one of the largest international<br />

art shows in the world. I can see MCCA<br />

launching a regional art show.”<br />

A handful of U.S. convention centers<br />

have dabbled in this strategy, and some<br />

have realized modest success. For example,<br />

the Ernest N. Morial Convention Center<br />

in New Orleans (MCCNO) launched the<br />

International Disaster Conference & Expo<br />

(IDCE) in January 2012 (see our feature,<br />

Strange Bedfellows?, in the August 2011<br />

issue of <strong>Trade</strong> <strong>Show</strong> <strong>Executive</strong>.)<br />

In 2013, IDCE, which attracts private<br />

and public sector disaster professionals,<br />

increased attendance by 10-15% and<br />

exhibitors by 15%. “The show is generating<br />

revenue for the facility,” said Bob<br />

Johnson, general manager, MCCNO.<br />

“In addition to creating our own<br />

events, we are able to lend support to<br />

existing events and provide services for<br />

a fee,” said Johnson. The three-person<br />

department will assist a state association<br />

If you look at it<br />

honestly, for-profits<br />

and associations<br />

are subsided by<br />

taxpayers under<br />

the current model.<br />

I understand the<br />

argument, but the<br />

lines are blurring<br />

in almost every<br />

industry.<br />

James Rooney,<br />

EXECUTIVE DIRECTOR,<br />

MASSACHUSETTS<br />

CONVENTION<br />

CENTER AUTHORITY<br />

www.<strong>Trade</strong><strong>Show</strong><strong>Executive</strong>.com | March 2013 43

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