2009/2010 - MINDS

SERVICE DEVELOPMENT COMMITTEE
ANNUAL
REPORT
2 0 0 9 / 2 0 1 0
Abdul Rashid Bin Kassim Shafi
Rashid was deregistered from the EDC after being
successfully placed in OE. He was invited to present
his story at the AFID conference held in Singapore in
November 2009 which he did with great confidence and
courage. His presentation attracted a good conference
attendance. Rashid even joined the panel discussion on
stage, and advocated for himself independently, which
landed him with another invitation from a participating
organisation to speak at their event.
NSRS Certification
Three Training Officers attended the NSRS certification
in “Cleaning Sanitary Fixtures, Fittings & Toilet Floors”
and worked with the external training provider to
redesign the training materials and conducted inhouse
intensive training to potential trainees for the
certification.
12 clients were assessed, trained and successfully
attained their WDA-accredited NSRS Certificates
in Cleaning. Six of the 12 certified trainees formed
a Service Crew at Lee Kong Chian Gardens School.
The staff were impressed with the crew’s professional
service. The other six certified trainees advanced to the
next level of cleaning-related vocational skills training
in industries such as Laundry, Compound, Building
& Estate Cleaning, and Computer Cleaning, Viral-
Disinfecting and Sanitising Services.
Open Employment
Out of a total of 982 clients, 38 clients were placed in
OE as at end March 2010. This accounts for about 4%
of the total client population in EDCs. The following are
two of the success stories:
Hung Wen Lin
When the job opportunity as a cleaner at the food court
in Ngee Ann Polytechnic came by in October 2008,
Wen Lin rejected the offer initially. She fear to leave
her friends in the center and was afraid that her sweaty
palm might cause her embarrassment. After much
persuasion, she finally agreed to try out for a period
of time. Wen Lin has been doing well since then and
she was commended by her supervisor as a fast and
diligent worker.
New Contract Works at SMEDC and
WEDC:
• Packaging of fun pass boxes and sorting & insertion
of pamphlets for corporate customers.
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