2009/2010 - MINDS

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SERVICE DEVELOPMENT COMMITTEE ANNUAL REPORT 2 0 0 9 / 2 0 1 0 Abdul Rashid Bin Kassim Shafi Rashid was deregistered from the EDC after being successfully placed in OE. He was invited to present his story at the AFID conference held in Singapore in November 2009 which he did with great confidence and courage. His presentation attracted a good conference attendance. Rashid even joined the panel discussion on stage, and advocated for himself independently, which landed him with another invitation from a participating organisation to speak at their event. NSRS Certification Three Training Officers attended the NSRS certification in “Cleaning Sanitary Fixtures, Fittings & Toilet Floors” and worked with the external training provider to redesign the training materials and conducted inhouse intensive training to potential trainees for the certification. 12 clients were assessed, trained and successfully attained their WDA-accredited NSRS Certificates in Cleaning. Six of the 12 certified trainees formed a Service Crew at Lee Kong Chian Gardens School. The staff were impressed with the crew’s professional service. The other six certified trainees advanced to the next level of cleaning-related vocational skills training in industries such as Laundry, Compound, Building & Estate Cleaning, and Computer Cleaning, Viral- Disinfecting and Sanitising Services. Open Employment Out of a total of 982 clients, 38 clients were placed in OE as at end March 2010. This accounts for about 4% of the total client population in EDCs. The following are two of the success stories: Hung Wen Lin When the job opportunity as a cleaner at the food court in Ngee Ann Polytechnic came by in October 2008, Wen Lin rejected the offer initially. She fear to leave her friends in the center and was afraid that her sweaty palm might cause her embarrassment. After much persuasion, she finally agreed to try out for a period of time. Wen Lin has been doing well since then and she was commended by her supervisor as a fast and diligent worker. New Contract Works at SMEDC and WEDC: • Packaging of fun pass boxes and sorting & insertion of pamphlets for corporate customers. 12
SERVICE DEVELOPMENT COMMITTEE • Letter shopping & sticking of woods sample on a flooring catalogue. • Sticking different sizes, types & colours of furniture materials sample on a furniture catalogue. • Packaging of scented bookmarks. • Labeling for package food products. • Manufacturing of plastic stationeries. • Packing of plastic stationeries. • Packing of goody bags. • Assisting in packaging and sorting of carton boxes for bottling companies. WEDC also succeeded in securing one long-term contract to provide headset cycling services. FY 2010/2011 WORKPLAN 1) Restructuring of EDCs to improve productivity and to increase the range of work that the EDCs can do: • To restructure and standadise the setup of EDC • To review and streamline the setup of existing Social Enterprise projects • To review Social Enterprises SOPs • To review the costing of Social Enterprises projects • To review Client profile assessment • To carry out Caregivers survey • To roll out Job Placement/Job Support programme 2) Looking into the development of sustainable social enterprises especially in the area where we have been successful, eg. thrift shop, car wash • To look into the setting up new independent Social Enterprises • To look into the expansion of current Social Enterprise projects TRAINING & DEVELOPMENT CENTRES (TDCs) Clients Muster and Staff Strength as at 31 March 2010 Centre Clients Staff Ang Mo Kio TDC (ATDC) 54 19 Clementi TDC (CTDC) 57 18 Napiri TDC (NTDC) 52 15 Total 163 52 MILESTONES AND ACHIEVEMENTS Outcome Management Results The effectiveness of the Adaptive Daily Living (ADL) and Community Living Skills (CLS) programmes were tracked and reported half yearly to NCSS. The clients successfully achieved the targets set in the areas of ADL and CLS training. Health & Wellness/ Medicare Services The TDC clients participated in the Eye Screening exercise by Singapore National Eye Centre, Dental Screening and Dental Treatment by NUS School of Dentistry and other health and wellness programmes, such as weight management, water activity and aerobic training conducted. Selected clients participated in the jogging programme to encourage differential reinforcement as well as promote healthy and appropriate social recreational lifestyle. Six NTDC clients were selected for the Pet Assisted Therapy (PAT) programme conducted once a month using suitable pets to assist and help the clients to improve their mobility, physical, sensory, cognitive, communication and socialisation. Attachment and Placement into the Employment Development Centres (EDCs) and Social Enterprise 15 clients from the three TDCs were trained in headset recycling processes and later placed in the EDCs for work attachments. One CTDC client successfully transferred to SMEDC in October 2009, one ATDC client to WEDC, and one NTDC client to IEDC in November 2009. Four NTDC clients were attached to the newly-opened MINDS Shop at Napiri for training in packing and sorting, and successfully proved that TDC clients could participate in Social Enterprise activities where they receive allowances. Dental Care Dr Somu, a volunteer dentist, provided dental screening for all clients at three TDCs to identify dental health issues and recommend appropriate followup to caregivers. The results also formed part of the Occupational Therapists’ and Psychologists’ research, 6 13
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2009/2010 - MINDS

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