Kentucky Nurses Association Convention - 2014

2014 Kentucky Nurses Association
Penny Gilbert, MSN. MBA, BSN, RN, CPHQ
Penny Gilbert, MSN, MBA, BSM, RN, CPHQ is the Director, Admission Coordination Center,
Case Management, Social Services, & the Transport Team at Baptist Health-Lexington, a 383-
bed Magnet® re-designated facility in Lexington, Kentucky. She is also the Director for Case
Management, Social Services & Palliative Care at Baptist Health-Richmond, in Richmond, KY.
She is the recipient of the 2014 Platinum Award for Discharge Planning (Honorable Mention).
Previously she has worked in hospital quality, during this time she obtained her certification as
a professional in healthcare quality (CPHQ). Prior to this she was the North America Director,
Clinical Consulting Division for the Hill-Rom Co. global office located in Batesville, IN, working
internationally with healthcare organizations in Canada, Singapore, and the United Kingdom.
She received her MBA, graduating Summa Cum Laude and received her MSN through Kaplan
University in June 2014. She has been in nursing for approximately 25 years and has the distinct
honor of publishing with the University Medical Center Princeton, Princeton, N.J., while working
directly with multiple Ivy League organizations (New York Presbyterian Hospital; Medical Center
Princeton University; and Harvard Medical Center). During this time she worked with various
healthcare organizations to build effective teams resulting in optimal patient safety outcomes.
Her most recent publication was made through the Journal of Managed Care addressing the
topic of 30-day readmissions.
Publications
Gilbert, P., Rutland, M.D., & Brockopp, D. (2013). Redesigning the work of case management:
Testing a predictive model for readmission. American Journal of Managed Care, 19(10 Spec
No), eS19-eSP25.
Rauch, K., Balascio, J., & Gilbert, P. (2009). Excellence in action: Developing and implementing
a fall prevention program. Journal of Healthcare Quality, 31(1). 36-42.
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