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“ Considering the number of personnel and the limited time frame, the process was very smooth thanks to the professionalism and efficiency of the UNOPS team. ” UNOPS manages contract and salary administration for an IOM office in the Asia-Pacific region. Arjeta Rudi, Senior Regional Resources Management Officer, International Organization for Migration Our ICA administration service can include: • Online recruitment including advertising job announcements, selection, partner approval, reference checking, negotiating terms, issuing contracts and HR advisory services • Use of our tailor-made online Global Personnel Recruitment System (see page 5), which enables rapid hiring processes • Drawing up of ICAs after partners have pre-selected the personnel they wish to recruit • Administration of benefits with multiple options • Fully automated leave management with online access to UNOPS in-house Global Leave System • Performance management through UNOPS automated system • Contract extension and separation process • Wage payments, including management of deductions • Access to management data for reporting and monitoring purposes Flexible benefit options Our partners can pick and choose from a range of benefit options to suit the needs of each individual contract. See the example ‘menu’ below. Y/N Insurance Service-incurred injury, illness and death Malicious acts Health insurance Death and disability Leave Annual leave Sick leave Maternity leave Paternity leave Overtime compensation Participation in Merit rewards Global Leave System Performance Management System What our partners like about our Individual Contractor Agreements (ICAs): ▪ ▪ ▪ ▪ ▪ Simple application process and easy-to-understand add-ons More economical and faster to administer than other contract modalities, plus personnel often receive higher take home pay Easily adaptable to the needs of our partners Flexibility to pick and choose associated benefits Reduced liability 12 | UNOPS Human Resource Services
UNOPS and Human Resources Performance management What we offer: Bespoke online performance management system Recognition, rewards and sanctions programme Performance evaluation monitoring “ Receiving an award for our contribution to UNOPS HR services was a real honour and instils a great responsibility to continue to improve. UNOPS human resources team, Bangkok ” The performance management system developed by UNOPS encourages a high level of individual accomplishment and accountability. The winner of the 2011 Practice Contribution Award explains the positive impact of our internal award schemes. Every individual who has worked for longer than six months in a calendar year is expected to complete an evaluation of his or her performance. Recruitment and selection Pre-employment screening Individual contractor administration By adopting a tailored version of our performance management system, our partners can maintain consistent and objective evaluation processes across their respective organizations. Our policy is purposely geared for use in the development sector and international environments. It is also linked with other HR policies such as our training and professional certifications programme (see page 17), to help ensure the performance management process is meaningful for supervisors and their personnel. 97% completion rate for performance evaluations within UNOPS. Our experience engaging our own staff can help your organization boost its compliance. Accessible to both supervisors and their personnel, the online process follows a schedule that identifies when the various steps should be completed. Our transparent system helps managers conduct ongoing reviews and identify areas in need of development, as well as gives precise assessments of achievements. The online tool comes in two slightly different forms: the Performance and Results Assessment (PRA) for fixed-term staff and the simpler Performance Evaluation Report (PER) for those on an Individual Contractor Agreement. Using these systems, our partners can document milestones and record information on their performance evaluation progress, or task UNOPS with conducting the monitoring and evaluation activities. Performance management Training and professional certifications UNOPS Human Resource Services | 13 Advisory services
Page 1 and 2: Human resources services Helping ou
Page 3 and 4: Table of contents UNOPS and Human R
Page 5 and 6: UNOPS and Human Resources Benefits
Page 7 and 8: UNOPS and Human Resources Recruitme
Page 9 and 10: “ The Global Personnel Recruitmen
Page 11 and 12: UNOPS and Human Resources Pre-emplo
Page 13: UNOPS and Human Resources Individua
Page 17 and 18: Benefits of internal award schemes
Page 19 and 20: Training and professional certifica
Page 21 and 22: UNOPS and Human Resources Advisory
Page 23 and 24: Copyright © 2013 All rights reserv

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