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Reliable Plant July August 2008

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COVER STORY<br />

WHAT DRIVES NAVISTAR’S PLANT<br />

IN HUNTSVILLE?<br />

Here is the mission statement for<br />

Navistar Diesel of Alabama’s plant<br />

in Huntsville:<br />

“Recognizing the strengths of our<br />

employees as our greatest asset,<br />

we believe that our commitment<br />

to ‘Blended Best Practices’ and<br />

‘Empowered Teams Exceeding<br />

Expectation’ will maximize product<br />

value. We also believe that this<br />

approach will foster the level of<br />

trust and respect for the individual<br />

that is necessary for Navistar Diesel<br />

of Alabama LLC to excel and be<br />

recognized as the local employer<br />

of choice.”<br />

Ricky Helms is a manufacturing<br />

engineer who handles facilities<br />

planning and scheduling.<br />

Machining business team leader<br />

Lance Fulks checks over an engine<br />

with operator Heath Dorning.<br />

STILL ON THE LOOKOUT FOR BEST PRACTICES<br />

At Navistar Huntsville, blended best<br />

practices continue to this day. Good<br />

ideas come from new employees. They<br />

also come from benchmarking relationships<br />

with industry peers.<br />

“On the road to continuous improvement,<br />

you’re never ‘there’. It’s an<br />

ongoing process,” says assistant plant<br />

manager Mike Regula. “You’re always<br />

looking to tomorrow and the next level.<br />

What can we do differently in order to<br />

improve? Who can we learn from to help<br />

us get better?”<br />

The plant regularly exchanges tours with<br />

fellow members of the Alabama Automotive<br />

Manufacturing Association, including<br />

Toyota, Honda and Nissan. It has made an<br />

especially good connection with Nissan.<br />

“Nissan has been open and shared,”<br />

says plant manager Chuck Sibley. “We’ve<br />

gotten to know them and they have<br />

gotten to know us. It helps that we don’t<br />

directly compete in the same market.”<br />

Adds Regula, “Not everything they do<br />

is applicable to us, but we can definitely<br />

tweak some of their best practices.”<br />

and budgeting (each business team has its<br />

own separate maintenance budget).<br />

“I used to be the maintenance manager<br />

of a plant that makes toilet seats. I had<br />

everything related to maintenance,” says<br />

Scott Seals, who today is the resource<br />

leader for the facilities segment of the<br />

Manufacturing Services business unit. “I<br />

prefer this setup. There’s much less pressure<br />

on everyone because the responsibilities for<br />

this plant are divided up.”<br />

Resource leaders and planners take the<br />

business team leader’s maintenance (and<br />

production) vision and drive the resources<br />

in their area to achieve results.<br />

“I have all of the resources I need at my<br />

fingertips. Therefore, it’s very easy to align<br />

everybody in the business team toward our<br />

goals,” says Machining business team<br />

leader Lance Fulks. “The last plant I<br />

worked at (Copeland Compressors) was<br />

set up with a manager of production, a<br />

manager of maintenance, a manager of<br />

manufacturing engineering, and there were<br />

some conflicting goals. What was important<br />

in one area may have been<br />

counterproductive in another area. Here,<br />

that is eliminated because those departments<br />

are consolidated into one business<br />

team. Everyone is on the same page.”<br />

Sibley says it takes a special person to be<br />

a BTL. He believes the leader must excel at<br />

people management, project management,<br />

business management and, in effect,<br />

maintenance management.<br />

“You are running the maintenance<br />

group along with your team,” he says.<br />

“You must understand the technical side of<br />

the business and everything that influences<br />

reliability from a mechanical perspective.”<br />

10 <strong>July</strong> - <strong>August</strong> <strong>2008</strong> www.reliableplant.com

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