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eMagazine 2010 May/Jun issue - Jurong Country Club

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NEWS<br />

New Staff On Board<br />

Manager (Golf)<br />

Matthew Lui joined the <strong>Jurong</strong> family<br />

on 1 April as our new Manager for Golf.<br />

Though a late starter in the golf fraternity,<br />

the 20-year industry veteran has made<br />

his mark, rising from the ranks of a Golf<br />

Manager to that of a General Manager in<br />

his most recent appointment.<br />

Prior to joining us, Matthew was<br />

credited for raising the market value of<br />

the apartments at PT Guthrie Jaya Indah<br />

Island Resort by threefold. He also managed to reduce bad debts by<br />

half within a span of 6 years. During his tenure as a Director of Golf<br />

Operations in another golf and country club in Indonesia, he played a<br />

pivotal role in collecting US$200,000 of green fees and membership<br />

dues through various marketing and promotional efforts. Having a<br />

knack for raising funds, Matthew managed to garner approximately<br />

$1.25 million for various charitable organizations in Singapore during<br />

his 7-year stint at Raffles <strong>Country</strong> <strong>Club</strong>.<br />

Assistant Manager (Operations)<br />

Joining us on 4 March, James Collar<br />

was appointed as the Assistant Manager<br />

(Operations). James brings with him<br />

a wealth of experience in F&B service<br />

delivery and staff training, including<br />

leadership and management of F&B<br />

service operations. James had previously<br />

assumed various management positions<br />

in renowned F&B outlets and was<br />

instrumental in developing the external<br />

catering business for the Dome group and setting up a service<br />

sequence for them in their Malaysian outlets.<br />

Resident Technical Officer (Golf Course Upgrading Project)<br />

Paul Chong joined us on 22 March as a<br />

Resident Technical Officer for our golf<br />

course upgrading project. He has extensive<br />

experience supervising projects for<br />

properties as well as golf courses. Amongst<br />

others, he was the Clerk-of-Works for the<br />

construction of minor and major renovation<br />

work for the <strong>Club</strong>house and golf courses<br />

of Singapore Island County <strong>Club</strong>, Garden<br />

Course of Tanah Merah <strong>Country</strong> <strong>Club</strong> and<br />

Buggy Shed extension of Sembawang<br />

<strong>Country</strong> <strong>Club</strong>. Paul also served as a site coordinator for the golf course<br />

improvement work at Laguna National Golf and <strong>Country</strong> <strong>Club</strong>.<br />

Star Service Award<br />

Congratulations to Membership Assistant<br />

Jubaidah Bte Dollah who was nominated<br />

as the FIRST STAR Service Employee for the<br />

quarter January to March <strong>2010</strong>.<br />

Noted for her<br />

willingness to<br />

go beyond the<br />

call of duty,<br />

Jubaidah is<br />

known for her<br />

helpfulness not<br />

only to members<br />

but anyone who<br />

needs her assistance.<br />

Cheerful ba by r neatu nature, We, W,<br />

Jubaidah calmly<br />

Dida<br />

maintains maWain<br />

her pleasant disposition<br />

ispepos<br />

siti<br />

even<br />

when handling irate members mb<br />

ers anhd and<br />

will not<br />

hesitate te to attend te<br />

to their needs eds even if that<br />

meant sacrificing ing her lunchtime. Jubaidah's<br />

patience and cheerfulness erfu<br />

es<br />

s have paid off as<br />

some members have specifically requested<br />

to speak only to her<br />

when they need any<br />

assistance. sistance<br />

W<br />

e<br />

C<br />

W<br />

,Jube<br />

pol<br />

Best Employee Award<br />

A familiar face on the golf course, Sudirman<br />

is well liked amongst staff and members.<br />

He is very dedicated to his work and takes<br />

pride in what he does. Many a times when<br />

golfers lose items on the<br />

course, he would<br />

diligently drive<br />

around looking for<br />

the missing items.<br />

Sudirman had<br />

received very<br />

good comments<br />

from members and<br />

the Golf Committee<br />

on his performance. He has<br />

also assumed supervisory roles whenever<br />

the <strong>Club</strong> is in need of golf supervisors and<br />

never complains when given extra duties,<br />

lending a helping hand to Golfing Assistants<br />

(GAs) and Marshals whenever they have<br />

to produce reports and even acting as<br />

club photographer during major events.<br />

Congratulations on the well-deserved<br />

recognition!<br />

i<br />

g<br />

h<br />

ndt t<br />

10<br />

jurong country club

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