The City College of New York - CUNY

certificateprograms
OFFICE MANAGEMENT CERTIFICATE PROGRAM
Prepare to become an excellent supervisor! This four-course certificate program covers the general functions of a businessoffice
manager with supervisory responsibilities. The program reviews theoretical, practical and legal aspects of managing
business and human resources; and explores various methods of strategic analysis, problem-solving, decision-making and
statistical reporting. You will learn uncomplicated techniques of effective written and oral communication, how to coach,
motivate and delegate. The courses are designed to help you identify and assess strengths and liabilities, internal and
external factors that impact a business. Our program explores supervisory strategies and methods of leadership; dispute
and conflict resolution, and discusses how to use technology to get more done in less time.
Obtain the skills and knowledge necessary to make a constructive contribution to any organization.
Theoretical Aspects of Business
This module will offer a broad overview of the
importance of planning strategically for the organization,
learning how to recognize the organizational and
operational varieties of office hierarchies, and the many
leadership styles.
SPRING SECTION
3 Sessions; 9 Hours $229
Mondays & Wednesdays
6:00 - 9:00PM
February 27 - March 5
BC904-1MWE
SUMMER SECTION
3 Sessions; 9 Hours $229
Mondays & Wednesdays
6:00 - 9:00PM
June 11 - June 18
BC904-1MWE
the Legal Aspects of Business & Office
Supervision
Continuing in the same sequence, this module will touch
on Ethics, Labor Relations, Employment, Law and Proper
Interviewing, and Payroll and Personnel issues.
SPRING SECTION
3 Sessions; 9 Hours $229
Mondays & Wednesdays
6:00 - 9:00PM
March 19 - March 26
BC902-1MWE
SUMMER SECTION
3 Sessions; 9 Hours $229
Mondays & Wednesdays
6:00 - 9:00PM
July 2 - July 11
BC902-1MWE
Practical Aspects of Business
Building on the previously learned concepts in the
Theoretical Aspects of Business, this module will introduce
the students to the Practical Aspects of Business by
touching on various aspects of the accounting process,
informational systems, and the importance of writing
reports for the organizational stakeholders.
SPRING SECTION
3 Sessions; 9 Hours $229
Mondays & Wednesdays
6:00 - 9:00PM
March 7 - March 14
BC903-1MWE
SUMMER SECTION
3 Sessions; 9 Hours $229
Mondays & Wednesdays
6:00 - 9:00PM
June 20 - June 27
BC903-1MWE
Communication Aspects of Business
Focusing on Communication, this module will concentrate
on teaching how to plan meetings, conferences,
conventions and seminars, to communicate with
customers, subordinates and superiors, and how to
mediate conflict.
SPRING SECTION
3 Sessions; 9 Hours $229
Mondays & Wednesdays
6:00 - 9:00PM
March 28 - April 4
BC901-1MWE
SUMMER SECTION
3 Sessions; 9 Hours $229
Mondays & Wednesdays
6:00 - 9:00PM
July 16 - July 23
BC901-1MWE
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CERTIFICATE PROGRAMS