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iPAQ Pocket PC h1900 Series - User's Guide - Pocket PC Central

iPAQ Pocket PC h1900 Series - User's Guide - Pocket PC Central

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Troubleshooting<br />

Problem<br />

I want to travel<br />

with my <strong>iPAQ</strong><br />

<strong>Pocket</strong> <strong>PC</strong>.<br />

I want to travel<br />

internationally<br />

with my <strong>iPAQ</strong><br />

<strong>Pocket</strong> <strong>PC</strong>.<br />

I want to ship my<br />

<strong>iPAQ</strong> <strong>Pocket</strong> <strong>PC</strong><br />

to a repair<br />

facility.<br />

I cannot connect<br />

to a network.<br />

Solution<br />

• Back up your information.<br />

• Take a copy of your backup with you on an SD memory<br />

card.<br />

• Disconnect all external devices.<br />

• Take the AC Adapter and Charger Adapter with you.<br />

• Keep your <strong>iPAQ</strong> <strong>Pocket</strong> <strong>PC</strong> in a protective case and keep<br />

it in your carry-on luggage.<br />

Be sure you have the modem, cable, and plug adapter<br />

appropriate for the country you are visiting.<br />

1. Back up your information.<br />

2. Disconnect all external devices.<br />

3. Remove the battery, but include it in your shipment.<br />

4. Pack your <strong>iPAQ</strong> <strong>Pocket</strong> <strong>PC</strong> and all external devices<br />

in protective packaging. Include any additional<br />

documentation or items as instructed by Customer<br />

Support.<br />

• Be sure you have added the necessary server<br />

information.<br />

• Be sure the network you are attempting to connect to is<br />

not busy.<br />

• Be sure the proper drivers for your card are installed.<br />

• Be sure your user name and password are correct.<br />

•Tap Start > Settings > Connections tab ><br />

Connections and check your connection settings.<br />

• Be sure the hardware you are using with your <strong>iPAQ</strong><br />

<strong>Pocket</strong> <strong>PC</strong> is properly configured and operational.<br />

9–2 User’s <strong>Guide</strong>

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