The people in sysTems Tlcm handbook - Human Factors Integration ...

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This work is part-funded by the Human Dimension and Medical Sciences Domain of the UK Ministry of Defence Scientific Research Programme, and was initiated by the Domain Leader. All recipients of this handbook are advised that it must not be copied in whole or in part or be given further distribution outside the authority without the written permission of the Domain Leader Human Dimension and Medical Sciences Domain. Copyright BAE Systems 2010. All rights reserved. Created by Aerosystems International Ltd on behalf of the HFI DTC consortium. The HFI DTC consortium consists of Aerosystems International Ltd, Cranfield University, Lockheed Martin, MBDA, SEA, the University of Southampton and the University of Birmingham. The authors of this Handbook have asserted their moral rights under the Copyright, Designs and Patents Act 1988, to be identified as the authors of this work. Please note that due to the size and format of this Handbook, pictures and diagrams are for illustrative purposes only. All references to the Acquisition Operating Framework (AOF) are valid as of 01 April 2009. Reprinted 2010 to amend contact details, ensure consistency of terminology and correct typographical errors. Feedback on this handbook is welcomed. Please email karen.lane@baesystems.com Unless otherwise stated photographs © MOD/Crown Copyright, images from www.defenceimages.mod.uk
table of contents F o r e w o r d 3 I n t r o D U C T I O N 4 S e c t i o n 1 : C a pa b i l i t y P l a n n i n g 7 The People Component of Capability 8 People Factors 8 The People Component and the DLOD 9 When should the People Component be considered within Capability Management? 18 High Level Operational Analysis, Balance of Investment Studies and COEIA 19 Risk Process 20 Capability Audit 21 Capability Investigations 22 Capability Planning and Assumptions List (CPAL) 23 Capability Management Strategy (CMS) 23 Capability Management Plan (CMP) 24 The Research Perspective and Research Goals 24 MODAF 25 S e c t i o n 2 : C a pa b i l i t y D e l i v e r y 29 Human Factors Integration 30 Benefits of HFI 36 HFI Domains 37 Mapping the HFI Domains to the DLOD 37 How to do HFI 45 Basic Activities 47 HFI Management Activities 48 HFI Strategy 49 HFI Plan (HFIP) 50 Early Human Factors Analysis 51 HFI or ‘People-Related’ Requirements and Acceptance 53 HFI Working Group 54 HFI Technical Activities 55 HFI Input to Key Project Documents 58 Integrated Test, Evaluation and Acceptance Plan 59 HFI Assurance 60 Supporting HFI 61 S e c t i o n 3 : C a pa b i l i t y G e n e r at i o n 65 The roles of the Front Line Commands in acquisition 67 People Factors Relevant To FLCs 67 Mechanisms for capturing user feedback 68 Operational Lessons Identified 68 Operational Lessons Learned 69 Dissemination 70 Managing Lessons Identified 70 Defence Lessons Identified Management System (DLIMS) 70 Aviation Safety Information Management System (ASIMS) 70 Risk Management 72 A D D I T I O N A L I N F O R M AT I O N A N D R E S O U R C E S 74 C o n ta c t s 76 G l o s s a r y o f T e r m s 78 A n n e x A - E x a m p l e s o f P e o p l e Fa c t o r s a n d D e f i n i t i o n s 82
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