The people in sysTems Tlcm handbook - Human Factors Integration ...

People Factors
Workforce
Competence
Management
Personnel
Expectations
Training Design &
Delivery
Training Organisation
Target Audience
Training Output
Training Resources
Definitions
The development, implementation and monitoring of systems
to ensure workforce competence. Including the development
of competence frameworks, recruitment and selection
methods, identification of training requirements and
performance assessment and management.
Personnel expectations relating to working and living
environments, job satisfaction, terms and conditions of
employment, attitudes towards, for example, risk taking,
health and welfare provision and career development
opportunities. Consider how the demands of military roles
impact not just upon the serving person, but upon those
important to them. As is often said ‘we recruit the soldier but
must retain the family’.
The appropriate design and delivery of training including the
specification of training duration and frequency and the
appropriate use of training methods and media.
The overall management of training provision (including
facilities, personnel, scheduling and training assessment) in
accordance with training policy. Consider also the selection
and management of appropriate training suppliers.
The numbers and characteristics of the target audience to be
trained including prior training, experience and capabilities.
Consider also trainee prerequisites (e.g. prior learning).
The effectiveness of individual, team or collective training
demonstrated in terms of changes in personnel competence
(knowledge, skills, attitudes, performance) and pre-defined
training standards.
The provision of appropriate types of resources (e.g. training
media, instructors, and infrastructure) at the right time to
ensure the delivery of effective training.
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