2013 Employee Benefits Guidebook - Administration Home

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EL PASO COUNTY’S EMPLOYEE BENEFITS GUIDEBOOK PLAN YEAR 2013 PREFACE Your Benefits Guidebook is intended to provide information you need to assist with your employee benefit selections: The types of questions you can ask yourself to help you decide which plan(s) are best for you and your family; What benefits are available for the 2013 plan year; What administrative steps you must take to enroll; How to access your benefits; Where you can go to get more information or assistance regarding any of the plans offered by El Paso County. To take full advantage of the benefits, please take the time to fully consider each of the available benefit plan options explained in the guidebook. We have included a benefits telephone directory on the following page for your convenience when you have benefit questions. Please feel free to contact any of the vendors directly for any plan-related questions you may have now and throughout the year. If you have a general question regarding any of the benefit plans, please do not hesitate to call the EL Paso County EBMS Benefit Division at 719-520-7420, Monday-Friday, 8:00 a.m. to 5:00 p.m. OPEN ENROLLMENT Please remember that open enrollment is the only time of the year that you may elect to make changes to benefit plans without having a Qualifying Life Event. ABOUT THE BENEFITS GUIDEBOOK This Guidebook is intended to provide a general overview of all the insurance benefit plans, including eligibility, cost, contact information and how to use your benefits. Should there be an inconsistency with any communications regarding these plans the actual Master Plan Documents will govern. Any information contained herein may be subject to change. 2013 Employee Benefit Guidebook Updated August 2013
PHONE DIRECTORY Employment, Benefits, and Medical Services Department Employee Benefits Division .......................................................................... 719 520-7420 E-Mail ..................................................................................................ebms@elpasoco.com Workers Compensation Division.................................................................... 719 520-7486 HIPAA Compliance........................................................................................ 719 520-7402 Finance/Payroll Office Rhonda Wagoner ............................................................................................ 719 520-6427 Debra Morrow................................................................................................. 719 520-7404 Payroll Fax...................................................................................................... 719 520-6469 Medical Plans Use the Member Service Number and Website below for Questions, Claims, ID Cards, and Pre- Authorizations Employee Benefits Management Services (EBMS) Member Services.......1-866-887-4115 EBMS miBenefits Website Address............................................................www.ebms.com Care Link Pre-Notification and Priority Maternity Care .............................1-866-894-1505 Cofinity Medical Network Customer Service Number and Website Find a Provider.................................... www.cofinity.net/EPCDirectory/Index.aspx Cofinity Medical Provider Network Customer Service...................1-800-831-1166 El Paso County Employee Health Centers Regional Development Center (RDC) Health Center..................................... 719 520-7080 Customer Service Center (CSC) ..................................................................... 719 520-7600 Prescription Benefits Catamaran Rx Customer Service.................................................................1-800-207-2568 Website .................................................................................................mycatamaranrx.com Mail Service Prescription Refills..............................1-800-RX-REFILL (1-800-797-3345) BriovaRx Specialty ........................................................................................1-800-850-9122 Dental Plans Guardian Dental Member Services..............................................................1-800-541-7846 Guardian Dental Web site...................................................... www.GuardianAnytime.com 2013 Employee Benefit Guidebook Updated August 2013
Page 1: EMPLOYEE BENEFITS Open Enrollment G
Page 5 and 6: IMPORTANT INFORMATION SUMMARY OF BE
Page 7 and 8: EMPLOYEE CONTRIBUTIONS AND POP: The
Page 9 and 10: MEDICAL, VISION AND DENTAL PLAN PRE
Page 11 and 12: Questions regarding which protectio
Page 13 and 14: (including ER Physician services) M
Page 15 and 16: All subsequent prenatal visits, pos
Page 17 and 18: Note: The copayment will apply as l
Page 19 and 20: Pregnancy * Initial visit (to confi
Page 21 and 22: Wellness Exams The County Employee
Page 23 and 24: Walgreens Health Initiatives now Ca
Page 25 and 26: Medication List (PML)/formulary is
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Page 29 and 30: Guardian DENTAL PLANS El Paso Count
Page 31 and 32: What is an FSA? FLEXIBLE SPENDING A
Page 33 and 34: You can only be reimbursed up to th
Page 35 and 36: VOLUNTARY TERM LIFE INSURANCE Volun
Page 37 and 38: DISABILITY BENEFITS SHORT TERM DISA
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2013 Employee Benefits Guidebook - Administration Home

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