HP LaserJet Pro M1530 MFP Series User Guide ... - Hewlett Packard

More documents

Recommendations

Info

Troubleshoot fax codes and trace reports View and interpret fax error codes Use fax error codes from the fax activity log to solve problems with the product fax features. Code number Description 232 Possible causes include the following: ● A communication failure has occurred between the two machines. ● The user at the remote machine may have pressed the Stop button. ● The power at the remote machine has been interrupted, or deliberately turned off causing the fax session to be interrupted. To solve the issue, try the following steps: 1. Resend the fax at a different time when telephone line conditions have improved. 2. If the error persists, and error correction is in use for the fax session, disable the Error Correction setting. 282 The product has not received any data at the start of a page during reception in error correction mode, but the modem has not detected a remote disconnect. The remote machine is probably transmitting sync frames instead of data and has either jammed or broken. The remote machine is probably transmitting sync frames instead of data and has either jammed or broken. Have the sender resend the fax after first requesting that the sender verify that the sending machine is working correctly. 321 There was a communication error with the receiving fax machine due to poor telephone line conditions. Resend the fax at a different time when telephone line conditions have improved. 344-348 Possible causes include the following: ● The remote machine has failed to respond to a fax command from the local machine due to the connection being interrupted. ● The user at the remote machine may have pressed the Stop button. ● In rare instances, incompatibility between the two machines can cause the remote machine to simply terminate the call. To solve the issue, try the following steps: 1. Resend the fax at a different time when telephone line conditions have improved. 2. If the error persists, and error correction is in use for the fax session, disable the Error Correction setting. 381 Possible causes include the following: ● The remote machine has failed to respond to a fax command from the local machine due to the connection being interrupted. ● The user at the remote machine may have pressed the Stop button. To solve the issue, try the following steps: 1. Resend the fax at a different time when telephone line conditions have improved. 2. If the error persists, and error correction is in use for the fax session, disable the Error Correction setting. 150 Chapter 10 Fax ENWW
View the fax trace report A fax T.30 trace report has information that can help resolve fax transmission problems. If you call <strong>HP</strong> for help in resolving these problems, print a T.30 trace report before you call. 1. On the control panel, press the Setup button. 2. Select the Service menu. 3. Select the Fax Service option. 4. Select the Print T.30 Trace option. The product prints a fax trace report. ENWW Solve fax problems 151
Page 1:
LASERJET PRO M1530 MFP SERIES User
Page 4 and 5:
Copyright and License © 2010 Copyr
Page 6 and 7:
iv Conventions used in this guide E
Page 8 and 9:
Other Windows components and utilit
Page 10 and 11:
9 Scan ............................
Page 12 and 13:
Step 7: Try sending a print job fro
Page 14 and 15:
EU Statement for Telecom Operation
Page 16 and 17:
Product features The product has th
Page 18 and 19:
Product views Front view 8 1 1 Cont
Page 20 and 21:
Serial number and model number loca
Page 22 and 23:
8 Chapter 1 Product basics ENWW
Page 24 and 25:
Setup menu To open this menu, press
Page 26 and 27:
Fax Setup Menu Item Sub-menu item S
Page 28 and 29:
Menu Item Sub-menu item Sub-menu it
Page 30 and 31:
Service menu Menu Item Sub-menu ite
Page 32 and 33:
Function specific menus Copy The pr
Page 34 and 35:
Menu Item Sub-menu item Sub-menu it
Page 36 and 37:
Supported operating systems for Win
Page 38 and 39:
Change print job settings Tool for
Page 40 and 41:
Remove software for Windows Windows
Page 42 and 43:
28 Chapter 3 Software for Windows E
Page 44 and 45:
Software for Mac Supported operatin
Page 46 and 47:
Change printer-driver settings for
Page 48 and 49:
Print with Mac Cancel a print job w
Page 50 and 51:
Print multiple pages on one sheet o
Page 52 and 53:
Fax with Mac To send a fax by print
Page 54 and 55:
40 Chapter 4 Use the product with M
Page 56 and 57:
Supported network operating systems
Page 58 and 59:
7. On the More Options screen, you
Page 60 and 61:
46 Chapter 5 Connect the product EN
Page 62 and 63:
Understand paper use This product s
Page 64 and 65:
Change the printer driver to match
Page 66 and 67:
Paper type (printer driver) Tray 1
Page 68 and 69:
Load paper trays Load the priority
Page 70 and 71:
1. Insert the originals into the do
Page 72 and 73:
58 Chapter 6 Paper and print media
Page 74 and 75:
Cancel a print job If the print job
Page 76 and 77:
Get help for any printing option wi
Page 78 and 79:
Create printing shortcuts 1. On the
Page 80 and 81:
6. Click the Save As button. 7. Typ
Page 82 and 83:
Automatically print on both sides w
Page 84 and 85:
2. Select the product, and then cli
Page 86 and 87:
3. Click the Finishing tab. 4. Sele
Page 88 and 89:
3. Click the Finishing tab. 4. In t
Page 90 and 91:
4. From the Paper type drop-down li
Page 92 and 93:
Page 94 and 95:
6. Expand the category of paper typ
Page 96 and 97:
5. In the Pages in document area, s
Page 98 and 99:
Page 100 and 101:
3. Click the Finishing tab. 4. Sele
Page 102 and 103:
Use copy functions One-touch copy 1
Page 104 and 105:
3. Use the arrow buttons to select
Page 106 and 107:
Set the copy draft setting Use the
Page 108 and 109:
● Colored ● Bond ● Recycled
Page 110 and 111:
Copy photos NOTE: Photographs shoul
Page 112 and 113:
Copy on both sides (duplex) Copy do
Page 114 and 115: 100 Chapter 8 Copy ENWW
Page 116 and 117: Use the scan functions Scan methods
Page 118 and 119: Scan settings Scanner resolution an
Page 120 and 121: Scan quality Over time, specks of d
Page 122 and 123: 108 Chapter 9 Scan ENWW
Page 124 and 125: Set up fax Install and connect the
Page 126 and 127: 5. To connect a caller-ID box, plug
Page 128 and 129: In the United States and many other
Page 130 and 131: 1. On the control panel, press the
Page 132 and 133: Manage group-dial entries Create an
Page 134 and 135: Set fax settings Send fax settings
Page 136 and 137: Set the redial-on-communication-err
Page 138 and 139: NOTE: After this report is printed,
Page 140 and 141: Type of telephone line Recommended
Page 142 and 143: If you have the Stamp Faxes option
Page 144 and 145: 5. Use the arrow buttons to select
Page 148 and 149: Fax from the document feeder 1. Ins
Page 150 and 151: Use speed dials and group-dial entr
Page 152 and 153: Send a fax from the software The fo
Page 154 and 155: 1. Load the document into the docum
Page 156 and 157: Receive faxes when fax tones are au
Page 158 and 159: From the computer, in the HP progra
Page 160 and 161: Control panel message Description R
Page 162 and 163: Control panel message Description R
Page 166 and 167: Fax logs and reports Use the follow
Page 170 and 171: 3. Use the arrow buttons to select
Page 172 and 173: The No fax answer message appears
Page 174 and 175: d. Open the Fax Header menu. e. Ent
Page 176 and 177: Solve problems receiving faxes ●
Page 178 and 179: d. Open the Answer Mode menu. e. Se
Page 180 and 181: ● Make sure that the resolution o
Page 182 and 183: Solve general fax problems ● Faxe
Page 184 and 185: d. Open the Fit to Page menu. e. Se
Page 186 and 187: Information pages Information pages
Page 188 and 189: HP ToolboxFX HP ToolboxFX is a prog
Page 190 and 191: NOTE: If you specify a row that is
Page 192 and 193: System Settings The HP ToolboxFX Sy
Page 194 and 195: System setup Service Device polling
Page 196 and 197: Embedded Web server Features This p
Page 198 and 199: Lock the product The product has a
Page 200 and 201: Quiet mode settings This product ha
Page 202 and 203: Manage print cartridges Print-cartr
Page 204 and 205: If the print is still light, instal
Page 206 and 207: 4. Gently rock the print cartridge
Page 208 and 209: 3. Release the small, white tabs on
Page 210 and 211: Replace the separation pad Normal u
Page 212 and 213: Clean the product Clean the pickup
Page 214 and 215:
Specks Smearing Clean the paper pat
Page 216 and 217:
202 Chapter 11 Manage and maintain
Page 218 and 219:
Self help In addition to the inform
Page 220 and 221:
Step 5: Test the fax sending functi
Page 222 and 223:
Interpret control panel messages Th
Page 224 and 225:
Control panel message Description R
Page 226 and 227:
Control panel message Description R
Page 228 and 229:
Paper feeds incorrectly or becomes
Page 230 and 231:
Clear jams from the document feeder
Page 232 and 233:
3. With both hands, grasp the side
Page 234 and 235:
3. Press the green tab and then ope
Page 236 and 237:
3. Press the green tab and then ope
Page 238 and 239:
4. Close the rear door. 5. Reinstal
Page 240 and 241:
Check the print cartridge Check the
Page 242 and 243:
Repeating defects If defects repeat
Page 244 and 245:
1. Use the power switch to turn off
Page 246 and 247:
● Poor physical connection ● Th
Page 248 and 249:
Product software problems Problem S
Page 250 and 251:
You are using a generic printer dri
Page 252 and 253:
Order parts, accessories, and suppl
Page 254 and 255:
Hewlett-Packard limited warranty st
Page 256 and 257:
Data stored on the print cartridge
Page 258 and 259:
Software will agree to this EULA. U
Page 260 and 261:
Repack the product If HP Customer C
Page 262 and 263:
Physical specifications Table C-1 P
Page 264 and 265:
FCC regulations This equipment has
Page 266 and 267:
Single returns Shipping 1. Package
Page 268 and 269:
Declaration of conformity Declarati
Page 270 and 271:
Safety statements Laser safety The
Page 272 and 273:
Substances Table (China) Restrictio
Page 274 and 275:
which is Part 68 compliant. This eq
Page 276 and 277:
262 Appendix D Regulatory informati
Page 278 and 279:
customer support online 245 repacki
Page 280 and 281:
Macintosh driver settings custom-si
Page 282 and 283:
edistributing toner 189 reducing do
Page 284:
270 Index ENWW
show all

HP LaserJet Pro M1530 MFP Series User Guide ... - Hewlett Packard

Create successful ePaper yourself

Delete template?

Save as template?