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Part 1 - Shire of Ashburton

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<strong>Shire</strong> <strong>of</strong> <strong>Ashburton</strong> Tourism Strategy<br />

January 2011<br />

6.0 DESTINATION MARKETING STRATEGIES<br />

Effective marketing is based upon the ability <strong>of</strong> an activity or program to positively influence a potential<br />

visitor’s decision making process. With limited marketing resources it is important to undertake cost<br />

effective marketing programs that can deliver real and measurable results. General “feel good” activities<br />

are no longer acceptable in today’s destination marketing. Marketing should be highly focused and tailored<br />

specifically to potential market needs.<br />

The <strong>Shire</strong>, along with local industry and agencies such as ANW, should develop a cooperative marketing<br />

program that only focuses upon potential visitor markets that can be readily influenced by external<br />

marketing and promotional activities. Travellers need to be given reasons to visit a particular region and<br />

generating experiences rather than promoting products and facilities should be a key element <strong>of</strong> marketing<br />

the destination.<br />

It is assumed that during the initial implementation <strong>of</strong> the plan (over the first 1 to 3 years) the majority <strong>of</strong><br />

market types will be derived from Australian domestic sources with a focus upon the Perth market.<br />

International visitors will also be targeted however it is assumed that creating a heightened level <strong>of</strong><br />

awareness in overseas markets will take more time. In terms <strong>of</strong> destination marketing principles, the <strong>Shire</strong><br />

<strong>of</strong> <strong>Ashburton</strong> should;<br />

- Leverage <strong>of</strong>f the existing visitor numbers to and through the region, capture this through traffic and<br />

convert into extended overnight visitors.<br />

- Undertake marketing activities cooperatively with complementary neighbouring regions to increase<br />

the numbers <strong>of</strong> visitors to iconic attractions such as Karijini NP, Millstream Chishester NP, and the<br />

coastal assets such as Mackerel and Montebello Islands in and around Onslow.<br />

- Undertake highly targeted marketing campaigns in conjunction with neighbouring regions, tourism<br />

focused local operators, and the ANW.<br />

- Undertake and promote major special events in shoulder seasonal periods.<br />

6.1 Destination Tourism Branding<br />

In terms <strong>of</strong> general product marketing this is the age <strong>of</strong> specialization. Generalised marketing messages are<br />

no longer accepted and have been replaced with highly focused product branding. Branding is the art and<br />

process <strong>of</strong> setting yourself apart from everyone else, and for tourism destinations this entails focusing upon<br />

“must see” attractions and experiences that are unique to a particular area.<br />

The large distances between and diversity <strong>of</strong> its natural attractions means the <strong>Shire</strong> <strong>of</strong> <strong>Ashburton</strong> does not<br />

lend itself naturally to a typical travellers itinerary. It is always difficult to effectively promote a region that<br />

<strong>of</strong>fers a range <strong>of</strong> diverse experiences. Focusing upon one iconic attraction can alienate other operators<br />

within that subregion however preferring to promote a mix <strong>of</strong> diverse experiences to “keep everyone<br />

happy” can also severely dilute any potential marketing message effectiveness. A regional tourism brand<br />

typically becomes a hybrid <strong>of</strong> mixed marketing messages and there are many instances where the overall<br />

effectiveness <strong>of</strong> the marketing program is severely reduced because <strong>of</strong> it. In the case <strong>of</strong> the <strong>Shire</strong> <strong>of</strong><br />

<strong>Ashburton</strong> there are two key regional visitor experiences that should be the key focus <strong>of</strong> all brand<br />

development and promotion.<br />

‐ Karijini (Tom Price & Paraburdoo)<br />

‐ Pilbara Coast (Onslow)<br />

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