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Management’s Discussion (Continued)<br />

Property and casualty losses (Continued)<br />

GEICO (Continued)<br />

when adjusters have insufficient time and information to make specific claim estimates and for a large number of minor<br />

physical damage claims that are paid within a relatively short time after being reported. Average reserve amounts are driven by<br />

the estimated average severity per claim and the number of new claims opened.<br />

Our claims adjusters generally establish individual liability claim case loss and loss adjustment expense reserve estimates<br />

as soon as the specific facts and merits of each claim can be evaluated. Case reserves represent the amounts that in the judgment<br />

of the adjusters are reasonably expected to be paid in the future to completely settle the claim, including expenses. Individual<br />

case reserves are revised over time as more information becomes known.<br />

For most liability coverages, case reserves alone are an insufficient measure of the ultimate cost due in part to the longer<br />

claim-tail, the greater chance of protracted litigation and the incompleteness of facts available at the time the case reserve is<br />

established. Therefore, we establish additional case development reserve estimates, which are usually percentages of the case<br />

reserve. As of December 31, 2013, case development reserves averaged approximately 25% of total established case reserves. In<br />

general, case development factors are selected by a retrospective analysis of the overall adequacy of historical case reserves.<br />

Case development factors are reviewed and revised periodically.<br />

For unreported claims, IBNR reserve estimates are calculated by first projecting the ultimate number of claims expected<br />

(reported and unreported) for each significant coverage by using historical quarterly and monthly claim counts to develop ageto-age<br />

projections of the ultimate counts by accident quarter. Reported claims are subtracted from the ultimate claim projections<br />

to produce an estimate of the number of unreported claims. The number of unreported claims is multiplied by an estimate of the<br />

average cost per unreported claim to produce the IBNR reserve amount. Actuarial techniques are difficult to apply reliably in<br />

certain situations, such as to new legal precedents, class action suits or recent catastrophes. Consequently, supplemental IBNR<br />

reserves for these types of events may be established through the collaborative effort of actuarial, claims and other management<br />

personnel.<br />

For each significant coverage, we test the adequacy of the total loss reserves using one or more actuarial projections based<br />

on claim closure models, paid loss triangles and incurred loss triangles. Each type of projection analyzes loss occurrence data<br />

for claims occurring in a given period and projects the ultimate cost.<br />

Unpaid loss and loss adjustment expense estimates recorded at the end of 2012 developed downward by $238 million when<br />

reevaluated through December 31, 2013, producing a corresponding increase to pre-tax earnings in 2013. These downward<br />

reserve developments represented approximately 1.3% of earned premiums in 2013 and approximately 2.3% of prior year-end<br />

recorded liabilities. Reserving assumptions at December 31, 2013 were modified appropriately to reflect the most recent<br />

frequency and severity results. Future reserve development will depend on whether actual frequency and severity are more or<br />

less than anticipated.<br />

Within the automobile line of business, reserves for liability coverages are more uncertain due to the longer claim-tails.<br />

Approximately 92% of GEICO’s reserves as of December 31, 2013 were for automobile liability, of which bodily injury (“BI”)<br />

coverage accounted for approximately 55%. We believe it is reasonably possible that the average BI severity will change by at<br />

least one percentage point from the severity used. If actual BI severity changes one percentage point from what was used in<br />

establishing the reserves, our reserves would develop up or down by approximately $165 million resulting in a corresponding<br />

decrease or increase in pre-tax earnings. Many of the same economic forces that would likely cause BI severity to be different<br />

from expected would likely also cause severities for other injury coverages to differ in the same direction.<br />

GEICO’s exposure to highly uncertain losses is believed to be limited to certain commercial excess umbrella policies<br />

written during a period from 1981 to 1984. Remaining liabilities associated with such exposure are currently a relatively<br />

insignificant component of GEICO’s total reserves (approximately 1.3%) and there is minimal apparent asbestos or<br />

environmental liability exposure. Related claim activity over the past year was insignificant.<br />

92

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