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Motor Vehicle Tax Guidebook 2011 - Texas Comptroller of Public ...

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Who to Call<br />

• <strong>Comptroller</strong> Departments<br />

• Other State and Federal Agencies<br />

<strong>Comptroller</strong> Departments<br />

Change in County <strong>Tax</strong> Assessor-Collector, Reports,<br />

Bonds, County Commissions<br />

Revenue Accounting, Inheritance and<br />

Miscellaneous <strong>Tax</strong>es Section<br />

Barbie Scott (800) 531-5441, ext. 3-4435 or<br />

barbie.scott@cpa.state.tx.us<br />

John Pollett (800) 531-5441, ext. 3-4596 or<br />

john.pollett@cpa.state.tx.us<br />

Electronic Fund Transfers (EFT) Problems<br />

and Set Up<br />

Account Maintenance,<br />

Electronic Reporting Section<br />

(800) 442-3453<br />

<strong>Motor</strong> <strong>Vehicle</strong> <strong>Tax</strong> Rulings<br />

<strong>Tax</strong> Policy (800) 252-1382<br />

tax.help@cpa.state.tx.us.<br />

FAX (512) 475-0900<br />

Dealer Complaints<br />

The county TAC can call or send information on<br />

dealers who appear to be violating their <strong>Tax</strong> Code<br />

responsibilities. Sending any questionable documents<br />

would be helpful.<br />

Please notify the <strong>Comptroller</strong> when a dealer<br />

continuously fails to transfer title and to submit tax.<br />

The state will not hold a purchaser who properly paid<br />

the tax to the selling dealer liable for any tax due if<br />

the dealer failed to transfer title and submit the tax.<br />

The purchaser, however, must provide acceptable<br />

documentation that the purchaser paid the tax to the<br />

dealer. Acceptable documentation includes a dealer’s<br />

invoice or sales contract that itemizes the tax paid to<br />

the dealer. Copies <strong>of</strong> the documentation will be helpful<br />

in the <strong>Comptroller</strong>’s investigation. Please send lead<br />

material to <strong>Comptroller</strong> <strong>of</strong> <strong>Public</strong> Accounts, Audit<br />

Division, P. O. Box 13528, Austin, <strong>Texas</strong> 78711-3528.<br />

Exempt Organizations<br />

www.window.state.tx.us/taxinfo/exempt/index.html<br />

<strong>Motor</strong> <strong>Vehicle</strong> Inventory <strong>Tax</strong> (VIT)<br />

http://www.window.state.tx.us/taxinfo/taxforms/02-<br />

form12.html<br />

Refund Claims/Overpayments Verification Section<br />

Revenue Accounting<br />

(800) 531-5441, ext. 5-1083<br />

Certifications and Liens (for lien release)<br />

Revenue Accounting<br />

(800) 531-5441, ext. 6-5913<br />

Other State and Federal Agencies<br />

<strong>Texas</strong> Department <strong>of</strong> <strong>Motor</strong> <strong>Vehicle</strong>s (TxDMV)<br />

Customer Help Line<br />

(888) 368-4689 or<br />

(512) 465-3025 option 2 (VTR)<br />

Dealer Help Line<br />

(800) 622-8682<br />

Exempt License Plates<br />

(512) 374-5010<br />

Lemon Law (800) 622-8682<br />

<strong>Motor</strong> Carrier Information<br />

(888) 368-4689 or<br />

(512) 465-3025 option 3<br />

<strong>Texas</strong> Department <strong>of</strong> Agriculture<br />

Young Farmer Loan Guarantee Program<br />

(Young Farmer Grant Program)<br />

Cynthia Caldwell<br />

(512) 936-0273<br />

<strong>Texas</strong> Department <strong>of</strong> Family and Protective Services<br />

(Qualifying Childcare Facilities)<br />

State Office (512) 438-4800<br />

http://www.dfps.state.tx.us/child_care/Local_Child_<br />

Care_Licensing_Offices/default.asp<br />

V-6 <strong>Motor</strong> <strong>Vehicle</strong> <strong>Tax</strong> <strong>Guidebook</strong>

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