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Part 1 - General presentation of the Group
35
Investor relations and financial information
Bernard Van Diest, Group Financial Director
Telephone : +32 10 39.04.22
Fax : +32 10 39.04.16
Email: bernard.vandiest@hamon.com
All financial information, including annual reports and
press releases, are also available on our website:
www.hamon.com
2. Relations with our other stakeholders
Our development depends on our customers. We want
them to be fully satisfied, as per our Corporate Governance
Charter (see section Vision, Mission and Values
in the Group Profile section). We are always interested
in hearing from them, be it via our sales people, our
project managers, those working on-site, or day-to-day,
via our participation in sectoral meetings, our website or
our other means of communication. We pay particular
attention to their pre-selection criteria in order to meet
their demands as privileged suppliers: criteria relating to
finance, quality, certification, heath, safety, and the
environment.
We must be attentive to our customers in order to
promote their effective practices across the whole value
chain of our products and services, by passing them on
to our suppliers.
Lastly, the financial community helps us to achieve
growth:
■ banks for our financial needs (bank loans and
guarantees, and other commercial banking tools)
■ financial analysts who measure our performance.
Several times a year, we organize meetings in order to
give them an overview of the Group’s evolution and
enable them to interact directly with us.
Hamon is aware that the contribution of each stakeholder
adds to its success and performance.
Establishing a permanent dialogue in order to improve
our understanding of their expectations is the first step
towards corporate social responsibility. For this reason,
we welcome comments, aspirations and other views
from all our stakeholders.
■ Our staff can raise their comments with the personnel
department, enterprise committee (for the largest subsidiaries),
senior members of staff or the Compliance
Officer, for example.
■ Other stakeholders can offer their comments via their
contacts at Hamon, our website www.hamon.com or
via the contacts mentioned in the General Information
section at the end of this report.
We would like to thank all our stakeholders for their
active contribution to Hamon’s success.
Our employees are the heart of our business. They
represent our most precious resource. It is thanks to
their commitment, their know-how, their experience, and
their professional and human values that Hamon attains
added value. The section “Corporate Social Responsibility”
in this report details our commitments in this area.
Our suppliers feed our added value chain. Over time,
we are building privileged relationships with some of
these suppliers. We want to ensure a global sourcing for
the whole Group. This strategy enables us to develop
stable relationships with our suppliers around the world,
by providing guaranteed quality at a competitive price.
On an annual basis, we organize audits of several
suppliers. As well as an audit in the strictest sense of
the word, it is the opportunity to exchange points of
view and to have an in-depth and constructive dialogue
with these suppliers.