A Guide to the Integrated Accessibility Standards Regulation

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Section 35 .................................................................................... 114 Non-Functioning Accessibility Equipment ............................................ 114 Requirement as Stated in the Regulation .................................................. 114 Intent of this Requirement .......................................................................... 114 When do Organizations have to Comply ................................................... 114 Implementing the Requirement .................................................................. 114 Section 36 .................................................................................... 115 Accessibility Training ........................................................................... 115 Requirement as Stated in the Regulation .................................................. 115 Intent of this Requirement .......................................................................... 115 When do Organizations have to Comply ................................................... 116 Implementing the Requirement .................................................................. 116 Training Schedule ...................................................................................... 116 Training Records ....................................................................................... 116 Content ...................................................................................................... 116 Safe use of equipment ............................................................................... 116 Barriers to accessibility or failure of accessibility equipment ..................... 117 Procedures for emergencies ...................................................................... 117 Section 37 .................................................................................... 118 Emergency Preparedness and Response Policies .............................. 118 Requirement as Stated in the Regulation .................................................. 118 Intent of this Requirement .......................................................................... 118 When do Organizations have to Comply ................................................... 118 Implementing the Requirement .................................................................. 118 Developing Policies ......................................................................................... 118 Availability to Public ................................................................................... 119 Section 38 .................................................................................... 120 Fares, Support Persons ....................................................................... 120 Requirement as Stated in the Regulation .................................................. 120 Intent of this Requirement .......................................................................... 120 When do Organizations have to Comply ................................................... 120 Implementing the Requirement .................................................................. 120 No Fare Charged ............................................................................................. 120 Demonstrating the Need for a Support Person ................................................ 121 Giving the Designation ..................................................................................... 121 A Guide to the Integrated Accessibility Standards Regulation x
Section 39 .................................................................................... 122 Transition — Existing Contracts ........................................................... 122 Requirement as Stated in the Regulation .................................................. 122 Intent of this Requirement .......................................................................... 122 When do Organizations have to Comply ................................................... 122 Implementing the Requirement .................................................................. 122 Section 40 .................................................................................... 123 Transition — Existing Vehicles ............................................................ 123 Requirement as Stated in the Regulation .................................................. 123 Intent of this Requirement .......................................................................... 123 When do Organizations have to Comply ................................................... 123 Implementing the Requirement .................................................................. 123 No Retrofit Requirement .................................................................................. 123 Requirements Regarding Modifications/Upgrades ..................................... 124 Exemption .................................................................................................. 124 Structural Integrity ............................................................................................ 124 Section 41 .................................................................................... 126 Accessibility Plans — Conventional Transportation Services .............. 126 Requirement as Stated in the Regulation .................................................. 126 Intent of this Requirement .......................................................................... 126 When do Organizations Have to Comply ................................................... 126 Implementing the Requirement .................................................................. 126 Customer Feedback ........................................................................................ 126 Public Meetings ......................................................................................... 127 Providers of both Conventional and Specialized Services ......................... 127 Other Accessibility Plan Requirements ...................................................... 128 Section 42 .................................................................................... 129 Accessibility Plans — Specialized Transportation Services ................ 129 Requirement as Stated in the Regulation .................................................. 129 Intent of this Requirement .......................................................................... 129 When do Organizations have to Comply ................................................... 129 Implementing the Requirement .................................................................. 129 Estimating Demand ......................................................................................... 129 Reducing Waiting Times .................................................................................. 129 Other Accessibility Plan Requirements ............................................................ 130 A Guide to the Integrated Accessibility Standards Regulation xi
Page 1 and 2: A Guide to the Integrated Accessibi
Page 3 and 4: Intent of this Requirement ........
Page 5 and 6: Accessible Formats and Communicatio
Page 7 and 8: Scope and Interpretation ..........
Page 9: Intent of this Requirement ........
Page 13 and 14: Section 47 ........................
Page 15 and 16: Section 55 ........................
Page 17 and 18: Section 62 ........................
Page 23 and 24: Ontario businesses need to market t
Page 25 and 26: Part 1 - General Requirements Overv
Page 27 and 28: Section 2 Definitions The terms ide
Page 29 and 30: Section 3 Establishment of Accessib
Page 31 and 32: Organizations must establish access
Page 33 and 34: All obligated organizations must de
Page 35 and 36: Table 2 - When do Organizations hav
Page 37 and 38: Reviewing and Updating the Accessib
Page 39 and 40: Section 5 Procuring or Acquiring Go
Page 41 and 42: Section 6 Self-Service Kiosks Requi
Page 43 and 44: purchase of a kiosk, organizations
Page 45 and 46: Table 5 - When do Organizations hav
Page 47 and 48: Timing of Training In addition to m
Page 49 and 50: filing accessibility reports. These
Page 51 and 52: Administrative 9. Definitions and e
Page 53 and 54: an explanation as to why the inform
Page 55 and 56: Section 11 Feedback Requirement as
Page 57 and 58: may choose to meet and talk with th
Page 59 and 60: Section 12 Accessible Formats and C
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text transcripts of visual and audi
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variety of reasons, such as the ava
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Table 8 - When do Organizations hav
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For example, the Fire Code requires
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1. By January 1, 2014, new internet
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Table 9 - When do Organizations hav
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Organizations should refer to the d
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complex diagrams accessible to peop
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named by the Minister of Education
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In many cases, the resources and ma
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Section 16 Training to Educators Re
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esources or materials. Examples:
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learning resources to educational a
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Implementing the Requirement When r
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Section 19 Public Libraries Require
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materials that are available in acc
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Recruitment, assessment and selecti
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Section 21 Schedule Requirement as
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Section 22 Recruitment General Requ
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Section 23 Recruitment, Assessment
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Section 24 Notice to Successful App
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Section 25 Informing Employees of S
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Section 26 Accessible Formats and C
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fact sheets on health and safety in
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Government of Ontario and Legislati
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When an Employee Needs Assistance E
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Section 28 Documented Individual Ac
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Small private and not-for-profit em
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Section 29 Return to Work Process R
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has a disease that results in an ev
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Implementing the Requirement Employ
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Affected Organizations Compliance D
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Implementing the Requirement Employ
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Sections 41- 43 — Accessibility P
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designated public sector transporta
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Integrated Accessibility Standards
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Section 34 Availability of Informat
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Section 35 Non-Functioning Accessib
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When do Organizations have to Compl
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Section 37 Emergency Preparedness a
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Section 38 Fares, Support Persons R
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Section 39 Transition — Existing
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A vehicle is considered to be in th
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Section 41 Accessibility Plans —
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Other Accessibility Plan Requiremen
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Within the multi-year accessibility
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For more information on accessibili
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Implementing the Requirement Conven
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Section 45 Alternative Accessible M
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Section 46 Fares Requirement as Sta
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Section 47 Transit Stops Requiremen
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These vehicles, unlike subways, are
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(6) Subject to subsection (7), conv
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Section 49 Courtesy Seating Require
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The style or symbol used to mark th
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The providers will also make sure t
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Section 51 Pre-Boarding Announcemen
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All electronic announcements must m
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Intent of this Requirement The inte
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Sections 53 - 62 Conventional Trans
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Section 53 Grab Bars, Handholds, Ha
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eferenced in subsection (4) on or a
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They must be designed to prevent ca
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Intent of this Requirement The inte
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Section 55 Allocated Mobility Aid S
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Section 56 Stop Requests and Emerge
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Section 57 Lighting Features Requir
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Implementing the Requirement The ge
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Section 58 Signage Requirement as S
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The text must be high colour-contra
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(4) Despite subsection (1), where a
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Vehicles regulated under Ontario Re
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(4) Conventional transportation ser
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A minimal glare surface is one that
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(7) Despite subsection (6), where a
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The visual warning lamp indicator a
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Table 41 - When do Organizations ha
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Section 63 Categories of Eligibilit
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Example: During the spring, summer
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(9) In this section, ―personal in
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The applicants have temporary eligi
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Under this requirement, the special
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Section 66 Fare Parity Requirement
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Transportation service providers th
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Section 67 Visitors Requirement as
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Section 68 Origin to Destination Se
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Section 69 Coordinated Service Requ
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Section 70 Hours of Service Require
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Same Transportation Service Provide
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Example: A person with a disability
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No Unreasonable Policies or Practic
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This is intended to assist people w
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Section 74 Companions and Children
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Section 75 School Transportation Re
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These requirements apply to school
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Note: The individual school transpo
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Section 76 Public Sector Organizati
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Note: Transportation services offer
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―Code of Practice‖ and ―Code
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Requirements and dates related to t
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design criteria to be considered in
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In general, an accessible taxicab i
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Table 47 - When do Organizations ha
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Appendix A Glossary Purpose This gl
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designated public sector organizati
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internet website -- an organization
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self-service kiosk -- refers to tho
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The first version, WCAG 1.0, was re
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A Guide to the Integrated Accessibility Standards Regulation

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