A Guide to the Integrated Accessibility Standards Regulation

Affected Organizations
Compliance Dates
Ontario Government and Legislative Assembly January 1, 2012
Designated public sector organizations with 50+ employees January 1,2013
Designated public sector organizations with 1-49 employees January 1, 2014
Private and not-for-profit organizations with 50+ employees January 1, 2014
Private and not-for-profit organizations with 1-49 employees January 1, 2015
The requirements are different for designated public sector organizations and
private and not-for-profit organizations (see ―Implementing the Requirement‖
below)
Implementing the Requirement
About Self-Service Kiosks
In this requirement, kiosk is used to describe an interactive electronic terminal
including a point-of-sale device that the public can use to access one or more
services or products, or both.
People use self-service kiosks for various purposes including paying for fares
and parking, as well as for validating tickets and checking prices. Kiosks are also
used as self-service checkouts in many retail stores today.
Most self-service kiosks allow people to complete transactions through point-ofsale
devices using a debit, credit or other electronic funds card.
Example: A self-serve kiosk that uses touch-screen technology may be difficult,
or impossible, to use for people who are blind or have low-vision unless an
alternate (non-visual) mode of operation, such as an accessible tactile keyboard,
is made available.
Self-Service Kiosks Accessibility Features
When determining what accessibility features can be included in the design or
A Guide to the Integrated Accessibility Standards Regulation – General Requirements
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