A Guide to the Integrated Accessibility Standards Regulation

For example, a grocery store or a print shop would not need to develop policies
required under the Transportation Standard since they are not a transportation
service provider.
Documentation of Policies
Public sector, as well as private and not-for-profit organizations with 50 or more
employees must document their policies in writing.
Private and not-for-profit sector organizations with 49 or fewer employees are not
required to put their policies in writing.
If an organization has existing written policies or codes of practice, a best
practice may be to integrate their accessibility requirements within these existing
documents for consistency purposes.
For example, an organization may already have in place human resources
policies on recruitment or performance management. Instead of developing
separate policies on accessible recruitment and performance management,
principles of accessibility can be incorporated into existing policies.
Availability of Policies
Public sector organizations, as well as private and not-for-profit organizations
with 50 or more employees must make their accessibility policies available to the
public.
Organizations have the flexibility to meet this requirement in a way that
considers their existing business practices. For example, organizations may
post information about their accessibility policies on their premises, such as
on a bulletin board in a public area, on their website or through other
reasonable methods so that the public is aware the information is available.
Organizations must also provide a copy of their policies to any person who
requests one. As well, the copy must be provided in an accessible format, if
required.
Organizations must provide accessible formats of their accessibility policies to
their employees. Organizations have the flexibility to determine how best to
provide this information to an employee.
Maintaining Accessibility Policies
A Guide to the Integrated Accessibility Standards Regulation – General Requirements
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