and conference programme - Passenger Terminal Expo

10.00-10.30 A new airport terminal opening: seamless and sweatless
Yew Seng Lim, CEO, NCS Communications Engineering Pte Ltd, Singapore
The opening of the new Terminal 3 at Singapore’s Changi International Airport in January 2008
has been regarded as operationally and functionally seamless. How did NCS, as Changi Airport’s
main system maintenance agent, T3’s project consultant and project manager, overcome many
stiff challenges to achieve this success and add business values for the airport operator The
NCS airport team has played a significant and successful role in system implementation and
integration for the new PTB at Changi Airport. We would like to share our valuable experience
accumulated not only in Singapore over four decades, but also in other parts of the world.
10.30-11.00 Silo systems to platforms ICT
Marc Lindike, vice-president consulting service division information
technology, Munich Airport International, Germany
The presentation will examine the situation and challenges from airport tenants, plus solution
strategies, technical challenges and IT organisational challenges.
11.00-11.30 Analysing and reducing airport systems integration project risks
Robert Walcutt, general manager, Copedeso srl, Peru
The presentation will report on a methodology for analysing/quantifying risks in airport
systems integration projects, and present ways to go about reducing those risks. These
techniques can be used by IT professionals and project managers, as well as airport
executives. Examples from recent systems integration projects at Charleston (CRW) and
Orlando (MCO) airports will be presented.
11.30-11.45 Refreshment break
11.45-12.15 Transforming an airport IT&T department into a P&L business
Robert Cook, BT senior consultant – aviation industry, BT (British
Telecommunications plc), UAE
When the Toronto Airport Authority implemented its new Campus Area Network, it needed to
transform its IT&T department and many outside contractors into a customer-centric, selfsupporting
business services group. This group had the responsibility to provide comprehensive
IT&T business services to all constituencies of the airport authority, such as airlines, ground
transportation, fire, police, security, government agencies and retailers. The new business
services group mandate was to provide leadership for product development and management,
marketing, sales and contract negotiation, help desk provisioning and billing for all the airport’s
IT&T products and services. The presentation provides the methodology and processes that
enabled the operational Business Services Group to be in place in a three-month period.
12.15-12.45 Manageable IT integration and manageable security for
integrated airports
Rudolf Schreiner, CTO , ObjectSecurity, UK
Because of their value to the airport business, airport IT departments are increasingly
integrating information systems (such as airport collaborative decision-making, and CDM-
A). Various architectural approaches are applied to deal with the complexity of such an IT
environment, for example enterprise architecture-driven IT, service-oriented architecture
(SOA), command and control. Information security is important because many stakeholders
with responsibilities in the safety-critical environment share information. In this presentation
we will outline how airport IT can be structured to meet business requirements: stakeholder
buy-in, aligning business and IT, rapid prototyping/deployment, agility, cost-effectiveness,
adequate information security, etc.
END
12.45 Lunch – networking lunch in the Delegate Dining Area
www.pteme.com