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Annual Report 2007 - The Link REIT

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<strong>Annual</strong> <strong>Report</strong> <strong>2007</strong><br />

<strong>The</strong> <strong>Link</strong> Real Estate Investment Trust<br />

33<br />

Management Discussion and Analysis<br />

Remuneration Policy<br />

Independent Non-Executive Directors<br />

<strong>The</strong> objective of remunerating Independent Non-<br />

Executive Directors is to ensure that they are remunerated<br />

sufficiently but not excessively for their efforts and time<br />

dedicated to the Manager. <strong>The</strong>ir remuneration is reviewed<br />

annually in line with market practices and with assistance<br />

provided by an independent consultant. <strong>The</strong>y receive fees<br />

comprising a director’s fee and additional fees for additional<br />

responsibilities such as chairmanship or membership of<br />

Board/Committees.<br />

Non-Executive Directors<br />

Messrs Liew Mun Leong and Pua Seck Guan are appointed<br />

Non-Executive Directors pursuant to the Co-operation<br />

Agreement and its supplemental agreement signed<br />

between the Manager and CapitaLand Limited. Under the<br />

said agreement, they do not receive any remuneration. Mr<br />

John Ho Chi On has elected not to receive any remuneration<br />

in relation to his appointment as a Non-Executive Director.<br />

Executive Directors and Staff in General<br />

<strong>The</strong> Manager’s remuneration policy is built upon the<br />

principles of providing an equitable, motivating and<br />

competitive remuneration package with a view to attracting,<br />

motivating and retaining high performing staff.<br />

As an on-going practice of adhering to these principles, the<br />

Manager reviews the remuneration policies and practices in<br />

line with market practices and with assistance provided by<br />

an independent consultant.<br />

Staff benefits, amongst others, include the Mandatory<br />

Provident Fund (“MPF“), annual leave, sick leave, maternity<br />

leave, medical insurance, life and personal accident<br />

insurance, employee compensation, club membership, etc.<br />

Human Resources Development<br />

Human resources are a vital part to the success of <strong>The</strong><br />

<strong>Link</strong> <strong>REIT</strong> and the Manager has strived to attract potential<br />

talent and to retain existing competent staff. Most of the<br />

additions in headcounts during the year are in the property<br />

management and project management departments. <strong>The</strong><br />

Manager has planned and provided a comprehensive and<br />

integrated series of programmes for its staff covering both<br />

professional and personal developments. For example,<br />

induction and refreshment courses are held to ensure that<br />

staff are equipped with all the necessary knowledge or<br />

updated information about the operational systems they<br />

use in their day-to-day work. Other soft skills programmes<br />

are also offered such as time management, listening<br />

and understanding, communication skill and complaints<br />

handling, etc. Off-site team building courses are also<br />

arranged to build up bonding and trust between colleagues.<br />

Professional and educational subsidies are also available<br />

to staff who want to upgrade themselves. Regular training<br />

on service standards including appearance and personal<br />

hygiene, courtesy, greeting and offering service etc are<br />

arranged for frontline staff of the property management<br />

agents and carpark operators.<br />

All full-time and permanent staff are eligible for a<br />

discretionary bonus, the payment of which is based on both<br />

the individual staff’s performance and the performance of<br />

<strong>The</strong> <strong>Link</strong> <strong>REIT</strong>.

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