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<strong>Annual</strong> <strong>Report</strong> <strong>2007</strong><br />
<strong>The</strong> <strong>Link</strong> Real Estate Investment Trust<br />
33<br />
Management Discussion and Analysis<br />
Remuneration Policy<br />
Independent Non-Executive Directors<br />
<strong>The</strong> objective of remunerating Independent Non-<br />
Executive Directors is to ensure that they are remunerated<br />
sufficiently but not excessively for their efforts and time<br />
dedicated to the Manager. <strong>The</strong>ir remuneration is reviewed<br />
annually in line with market practices and with assistance<br />
provided by an independent consultant. <strong>The</strong>y receive fees<br />
comprising a director’s fee and additional fees for additional<br />
responsibilities such as chairmanship or membership of<br />
Board/Committees.<br />
Non-Executive Directors<br />
Messrs Liew Mun Leong and Pua Seck Guan are appointed<br />
Non-Executive Directors pursuant to the Co-operation<br />
Agreement and its supplemental agreement signed<br />
between the Manager and CapitaLand Limited. Under the<br />
said agreement, they do not receive any remuneration. Mr<br />
John Ho Chi On has elected not to receive any remuneration<br />
in relation to his appointment as a Non-Executive Director.<br />
Executive Directors and Staff in General<br />
<strong>The</strong> Manager’s remuneration policy is built upon the<br />
principles of providing an equitable, motivating and<br />
competitive remuneration package with a view to attracting,<br />
motivating and retaining high performing staff.<br />
As an on-going practice of adhering to these principles, the<br />
Manager reviews the remuneration policies and practices in<br />
line with market practices and with assistance provided by<br />
an independent consultant.<br />
Staff benefits, amongst others, include the Mandatory<br />
Provident Fund (“MPF“), annual leave, sick leave, maternity<br />
leave, medical insurance, life and personal accident<br />
insurance, employee compensation, club membership, etc.<br />
Human Resources Development<br />
Human resources are a vital part to the success of <strong>The</strong><br />
<strong>Link</strong> <strong>REIT</strong> and the Manager has strived to attract potential<br />
talent and to retain existing competent staff. Most of the<br />
additions in headcounts during the year are in the property<br />
management and project management departments. <strong>The</strong><br />
Manager has planned and provided a comprehensive and<br />
integrated series of programmes for its staff covering both<br />
professional and personal developments. For example,<br />
induction and refreshment courses are held to ensure that<br />
staff are equipped with all the necessary knowledge or<br />
updated information about the operational systems they<br />
use in their day-to-day work. Other soft skills programmes<br />
are also offered such as time management, listening<br />
and understanding, communication skill and complaints<br />
handling, etc. Off-site team building courses are also<br />
arranged to build up bonding and trust between colleagues.<br />
Professional and educational subsidies are also available<br />
to staff who want to upgrade themselves. Regular training<br />
on service standards including appearance and personal<br />
hygiene, courtesy, greeting and offering service etc are<br />
arranged for frontline staff of the property management<br />
agents and carpark operators.<br />
All full-time and permanent staff are eligible for a<br />
discretionary bonus, the payment of which is based on both<br />
the individual staff’s performance and the performance of<br />
<strong>The</strong> <strong>Link</strong> <strong>REIT</strong>.